Position Summary
The Supervisor, Operations is responsible for overseeing day-to-day manufacturing and laboratory support activities to ensure efficient, compliant, and safe operations within a pharmaceutical production environment.
This role provides direct supervision to production and lab support personnel, coordinates cross-functional workflows, and ensures adherence to Good Manufacturing Practices (GMP), Good Laboratory Practices (GLP), and company quality standards.
The ideal candidate will combine strong leadership skills with hands-on operational experience in pharmaceutical or biotechnology environments.
Key Responsibilities
1. Daily Operations Oversight
- Supervise and coordinate manufacturing and lab support activities to meet production schedules and quality standards.
- Allocate work assignments, monitor progress, and ensure optimal use of personnel and equipment.
- Ensure all operations are conducted in compliance with SOPs, GMP/GLP regulations, and safety protocols.
- Oversee preparation, cleaning, and maintenance of production and laboratory areas and equipment.
2. Team Leadership & Development
- Provide direction, coaching, and performance feedback to operations and lab support staff.
- Conduct regular team meetings, reinforce compliance culture, and promote continuous improvement.
- Support training programs to ensure staff are qualified and current on procedures and regulatory expectations.
3. Manufacturing & Lab Support Coordination
- Ensure timely availability of raw materials, components, and consumables for production and R&D needs.
- Coordinate with Warehouse, Quality, and Facilities teams to support smooth material and equipment flow.
4. Documentation & Compliance
- Ensure accurate completion of batch records, equipment logs, and other GMP documentation.
- Review records for accuracy and compliance prior to submission to Quality Assurance.
- Support internal and external audits and regulatory inspections as needed.
5. Process & Efficiency Improvement
- Identify opportunities for workflow optimization and efficiency improvements.
- Partner with Engineering, Quality, and Continuous Improvement teams to implement process enhancements.
- Monitor key performance indicators (KPIs) for productivity, quality, and safety.
6. Health, Safety, and Environment (HSE)
- Promote a culture of safety and compliance in all operations.
- Ensure adherence to environmental, health, and safety regulations and procedures.
- Investigate and report safety incidents; implement corrective and preventive actions.
Qualifications
- Education: Bachelor’s degree in Life Sciences, Engineering, Operations Management, or related field. Equivalent experience may be considered.
- Experience: 5+ years of experience in pharmaceutical, biotech, or regulated manufacturing environment, including 1–2 years in a supervisory or lead role.
- Knowledge/Skills:
- Strong understanding of GMP, GLP, and GDP principles.
- Experience in aseptic operations, batch production, or laboratory process support preferred.
- Ability to interpret SOPs, technical procedures, and quality documents.
- Proficiency in Microsoft Office and familiarity with ERP/MES systems.
- Soft Skills:
- Effective leadership, communication, and organizational skills.
- Collaborative approach with cross-functional teams.
- Strong attention to detail and documentation accuracy.
Key Competencies
- Leadership and team motivation
- Regulatory and quality compliance
- Problem-solving and decision-making
- Operational efficiency and continuous improvement
- Time and resource management
Working Conditions
- Onsite position in a GMP-regulated environment.
- May require weekend or off-shift coverage depending on production schedule.
- Exposure to controlled manufacturing and laboratory environments (cleanroom or production suites).