Massive private cloud nodes. Smart, tech-savvy clients. Intense challenges and amazing opportunities. Can you juggle client projects and internal development with equal ease?
Faction, Inc. is a leader in deploying cloud infrastructure at scale. We are a profitable, venture-backed, rapidly-growing provider of private, hybrid-, and multi-cloud infrastructure. We design and deploy compute, storage, networking, and services for clients who need infrastructure at significant scale, driving those economies of scale to benefit our service provider and enterprise clients. We consult with our client on a variety of cloud migration and transformation efforts, and assist them in making the most of cloud infrastructure with a variety of managed services.
The ideal candidate must be a natural facilitator, communicator, and client advocate. We will rely on your expertise ensuring timelines for client project delivery as set and met, constraints and roadblocks well-understood and clearly communicated, and clients are continuously informed and updated.
Develop and carry out project plans with a continual feedback loop of changing needs and requirements
Coordinate necessary resources, individuals and tasks critical to project timelines, and clearly document expectations for stakeholders
Communicate early and often on progress and/or limiting constraints
Employ PMI industry best practices, methodologies, and tools to ensure on time delivery of milestones
Mitigate and manage risks to timelines, resolving issues in a timely manner
Liaise between various internal and external project stakeholders; including management, employees, clients, and vendors
Keep abreast of standard Project Management best practices, pursuing continual education opportunities
Activities are highly visible and paramount to customer satisfaction
Fast paced, SLA-bound service provider environment
Breadth of technologies supported - virtualization, networking, storage, cloud
High profile client base
Operationally demanding schedule with occasional after-hours duties
2-5 years of project management experience at an IT service provider or related industry
Development and management of operational processes around project management
World-class customer service skills
Self-starter with a history of excellent communication and time management skills
Understanding of Information Technology concepts including network, compute, and storage
History of project management and development of operational process
Strong conflict resolution skills
High School Diploma