Fundraising Operations Specialist (Product Management)

Job Title: Fundraising Operations Specialist (Product Management)

Position Summary:
This position at The Michael J. Fox Foundation for Parkinson’s Research (“MJFF”) is a key member of the Enablement team within the Fundraising Strategy & Operations department. This team is integral in helping MJFF’s Development business unit optimize fundraising processes and enhance the donor experience by reducing administrative and technical hurdles.

This role manages day-to-day operations for technical products, including MJFF’s fundraising platform (Classy) and provides cross-functional support for key technology initiatives. They will collaborate with stakeholders to gather business requirements, contribute to product road mapping by identifying opportunities for improvement, and align tools with future needs. This position will also support strategic fundraising operations by ensuring the effective use of fundraising tools and business intelligence.

Primary Duties & Responsibilities:

Develop proficiency in MJFF’s fundraising platform, Classy, to become the primary resource for internal stakeholders across the entire organization
Produce deliverables and act as a subject matter point person in day-to-day use of the Classy Fundraising platform. Provide operational support to development colleagues including facilitating training opportunities, developing reporting packages, building campaigns and maintaining a centralized resource library
Build and monitor campaign reports to ensure efficient creation and utilization of campaign tools for internal users
Collaborate with stakeholders across different departments to gather information about their needs and pain points and to identify and document business requirements
Share input to improve product oversight, business analysis and project management processes and practices within the Fundraising Strategy & Operations team

Qualifications and Skills:

Knowledge in product management or technology operations with the ability to manage projects and collaborate across teams
Proficiency with CRM platforms and related technology, with the ability to manage data, build reports, and optimize system functionality to support business needs. Familiarity with fundraising or donor management CRMs is a plus
Familiarity with project management and support platforms like Jira, Asana, or Zendesk to manage workflows and support cross-functional collaboration
Experience supporting cross-functional technology initiatives and requests, including supporting implementation phases like testing, training, and change management
At home in a team environment, possessing a collaborative, interactive work style with an eagerness to learn from team members
Strong creative problem-solving skills with the ability to think strategically and develop innovative solutions to complex challenges
Sound judgment and an ability to anticipate needs without explicit direction

Salary and Benefits:

The salary range for this position is $65,000 - $75,000. In addition to salary, The Michael J. Fox Foundation for Parkinson’s Research offers a comprehensive benefits package, including:

15+ options for medical insurance (with the Foundation paying 90 percent of the premiums)
Competitive dental and vision plans
401(k) plan with 6 percent employer contribution
Flexible spending accounts
Employer paid life and disability insurance
18 days Paid Time Off (PTO); 12 Well-Being (Sick) Days; 2 Personal Days; summer Fridays (office closure at 2pm) and a summer holiday week over July 4
Two ways of working: hybrid-flex, or remote work. We trust all employees to work closely with their manager and colleagues to determine when, where and how programs and projects get done.

Employees are also eligible for a discretionary bonus on an annual basis. MJFF provides staff and leadership cultivation through regular training courses and events.

How to Apply:

Interested candidates should submit a resume and thoughtful cover letter describing through examples, their specific qualifications and interest in the position. If you think that your skills are transferable and can add value to this role, please apply. Applicants who best match the position’s needs will be contacted.

About Us:
The Michael J. Fox Foundation for Parkinson’s Research (MJFF) was founded in 2000 with one clear objective: accelerating meaningful therapeutic advances and, ultimately, a cure for Parkinson’s disease (PD). The Foundation applies extraordinary scientific, business and media assets to this singular focus—thus creating a unique and dynamic organization. Since inception, MJFF has quickly grown into the largest nonprofit funder of Parkinson’s disease research, having funded over $2 billion in research projects in both academic and industry labs worldwide.

Visit www.michaeljfox.org for more information.

Vaccination Statement

At The Michael J. Fox Foundation (MJFF), the health and safety of our team and our community is a priority. MJFF has made the decision to require all staff receive the COVID-19 vaccine as a condition of employment. Successful applicants for this position must be fully vaccinated by date of hire and proof of vaccine is required. Full vaccination is defined as two weeks after both doses of two-dose vaccine or two weeks after a single-dose vaccine has been administered. Anyone unable to be vaccinated, because of medical or religious reasons, can request a reasonable accommodation for consideration.

Research has shown that people from marginalized communities apply to roles only when they meet 100% of the job requirements. If you think that your skills are transferable and can add value to this role, and you are someone who will contribute to our efforts to build and support a diverse, equitable and inclusive workforce, we strongly encourage you to apply.

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