JOB TITLE: People and Culture Operations Assistant

DEPARTMENT: People and Culture                                   

REPORTS TO: Director for People and Culture

EFFECTIVE DATE: November 1, 2023


SUMMARY:

As People and Culture Operations Assistant, you will help organize and assist all day-to-day human resources administrative processes for the University. You will directly assist SCU’s faculty and staff in the fulfillment of necessary human resources tasks, actively providing administrative and clerical support to the Office of People and Culture. Responsibilities include providing administrative support for all hiring activities, onboarding, terminations, employee status changes, and general human resources support. You will also help maintain positive employee relations and work to ensure worker satisfaction through the fostering of a positive work environment and implementation of human resources policies.  To be successful in this role, you should be highly organized, detail-oriented, adaptable, and most importantly, personable, and approachable. This role will be hybrid-remote, with opportunities to work both remotely and onsite.


DUTIES AND RESPONSIBILITIES:


  • Assists with administration of company-wide human resources policies, procedures, and practices in accordance with stated University objectives and federal and state legal requirements.
  • Provides day-to-day HR transactional support, including but not limited to status changes, pay changes, data requests, employment verifications, and report filings.
  • Responds to inquiries regarding the organization’s processes, policies, procedures, and programs.
  • Performs customer service functions by answering employee requests and questions.
  • Coordinates and assists with the issuance, processing of pre-employment job assessments, background checks, and I9 verification.
  • Assists with the administrative processing of annual performance reviews.
  • Prepares new employee files and helps complete HR onboarding with New Hires.
  • Files papers and documents into appropriate employee files (including the filing and recording of faculty credentials, pre-employment documentation, status change forms, payroll change notifications, etc.).
  • Assists with University’s job posting pages, responding to candidate inquiry as needed.
  • Schedules meetings at the request of the Director for People and Culture and participates in Microsoft Teams meetings as needed.
  • Assists with special projects as needed.


QUALIFICATIONS:


  • Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Ability to work independently, prioritize workload and deliver quality results on time while working on multiple tasks simultaneously.
  • Plan, delegate, and organize tasks to consistently produce results, with minimal supervision.
  • Proficient in Microsoft Office, Teams, Zoom, Adobe, and other Employee Engagement and Communication focused applications and/or programs.
  • Acute attention to detail.
  • Strong organizational skills.
  • Commitment to excellence and high standards.
  • Excellent written and verbal communication skills.
  • Ability to understand and follow written and verbal instructions.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Strong understanding of business processes with the ability to translate business requirements into technical requirements and deliver requested output timely and accurately.


COMPETENCIES:


  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.


PHYSICAL DEMANDS AND WORK ENVIORNMENT:


  • Frequently required to stand, walk, and sit.
  • Continually required to utilize hand and finger dexterity.
  • Occasionally required to climb, balance, bend, stoop, kneel or crawl.
  • Continually required to talk or hear.
  • Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
  • Occasionally required to lift/push/carry items up to 25 pounds.

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