Job Title: Admissions Administrator
Department: Admissions
Location: Hybrid-Remote
FLSA: Non-exempt
Supervisor: Robyn Palmersheim, AVP of Admissions
General purpose of the job:
The Admissions Administrator provides essential administrative, operational, and data-processing support to the Office of Admissions. This role is responsible for managing admissions documentation, ensuring accurate and timely data entry into institutional systems, maintaining organized digital records, and supporting daily office operations. The Admissions Administrator also provides direct administrative assistance to the AVP of Admissions, helping ensure efficient workflows and a high-quality experience for prospective students. This position is part of the Admissions Leadership team.
Essential Duties and Responsibilities:
Admissions Processing & Document Management
• Process admissions documents, transcripts, and supplemental requirements in a timely and accurate manner.
• Verify completeness and accuracy of applicant files and follow up on missing documents as needed.
• Upload, index, and maintain digital records within the admissions CRM and SIS.
• Ensure compliance with FERPA, institutional policies, and document retention standards.
Data Entry & Record Maintenance
• Enter and update applicant data, application statuses, and communication logs within the CRM and SIS.
• Perform regular audits to ensure data integrity, accuracy, and consistency across systems.
• Maintain organized electronic systems for easy retrieval and reporting.
• Support the creation of reports, lists, and summaries for internal stakeholders as requested.
General Office & Operational Support
• Manage Admissions email box and phone inquiries and direct them appropriately, occasional front desk coverage.
• Assist with admissions events, orientations, information sessions, and other meetings.
• Coordinate supply ordering, mail distribution, and other office logistics.
• Collaborate with admissions advisors, student services, financial aid, and other departments as needed.
Administrative Support to the AVP of Admissions
• Prepare, track, and submit expense reports on behalf of the AVP.
• Provide general administrative support as needed to help optimize the AVP’s workflow and priorities.
Attendance
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable.
Onsite/Hybrid
Monday to Friday, this position offers a combination of onsite and hybrid days based on the needs of the department. Occasional Saturdays required.
Supervisory Responsibility:
This job has no supervisory responsibilities.
Education and/or experience:
Bachelor’s degree preferred
Computer Skills:
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams, and PowerPoint).
• Experience with CRM systems; Salesforce Education Cloud or similar platform preferred. • Experience with SIS systems; Jenzabar or similar platform preferred.
• Comfortable with data entry, data auditing, and navigating multiple systems simultaneously.
• Ability to generate and format reports, spreadsheets, and tracking documents.
• Familiarity with document management and digital filing systems.
• Ability to learn new software and tools quickly, including SIS, call center/telephony systems (e.g., Five9), and workflow management tools.
Other Skills and abilities/qualifications:
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• High level of accuracy and attention to detail in all tasks, especially data-related work.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent interpersonal skills and a professional, customer-service–oriented demeanor.
• Ability to work both independently and collaboratively within a fast-paced team environment.
• Strong written and verbal communication skills.
• Adaptability and flexibility when processes, priorities, or technologies evolve.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non[1]weather); outside weather conditions; extreme cold; and extreme heat. The noise level in the work environment is usually moderate.
Expectations of SCU Employees
The SCU President’s Cabinet has identified a set of values and attributes that are bare minimums for employment, those that are core to who we are as a university, and values to which we aspire. Further identified are qualities and attributes desirable for employees in general, and senior leadership specifically. This is in harmony with principles found in The Advantage, by Patrick Lencioni.
SCU Core Values:
1) Integrative Health: We teach, learn, collaborate, and lead by creating an open environment for multiple disciplines and professionals to bring their shared and unique skills together for the benefit of patients and students.
2) Evidence-based Practice: We value a culture of inquiry, assessment, research, scholarship, and judicious use of current best evidence to inform our decisions and work.
3) Health Equity: We value people equally. We strive to educate graduates that are prepared to improve individual and community health.
4) Inclusivity: We welcome everyone regardless of age, race, ethnicity, class, religion, gender, gender expression, sexual orientation, disability, or any other similar or protected status. We believe inclusivity leads to more diversity in our reasoning, better representativeness in our conclusions, more ingenuity in our problem solving, and greater equity in our care