Who We Are
McCourt Global (MG) is a private family company focused on building for tomorrow through its work across real estate, sports & media, technology, finance, and social impact. Led by founder and Executive Chairman Frank McCourt, a civic entrepreneur and fifth-generation builder, and an international leadership team, MG extends the McCourt family’s 130-year legacy of developing infrastructure and merging community and social impact with financial results — an approach that began when the original McCourt company was launched in Boston in 1893.
Our organization and businesses represent a diversity of backgrounds, industries, and geographies united by a common purpose: to extend the McCourt family’s track record of building and supporting solutions for a better tomorrow, while also creating positive social impact.
At MG, We value entrepreneurship to push new boundaries; adaptability to grow and evolve; boldness to think outside the box; humility to learn from both triumph and failure; a focus on results to drive success in the face of challenges; and generosity to support our people, partners and communities.
These values inspire our commitment to the high road and the long view. They challenge us to think creatively and work collaboratively. And they guide us in our efforts to build a better business, a better world, and a better future.
About the Role:
As an Office Services Concierge you will be the first point of contact for our guests, clients, partners, and staff, offering warm, welcome, and personalized service for our New York office. You will be responsible for delivering exceptional internal and external customer service by cordially greeting and directing visitors and guests, notifying personnel of visitor arrival; and adhering to internal and building security procedures. Our ideal candidate will have experience in working in a luxury or high-end customer service environment and will pride themselves on providing polished, and high-touch service to all office visitors.
Job Responsibilities:
- Responsible for receiving, welcoming, and directing visitors to appropriate locations and parties; notifies personnel of visitor arrival.
- Maintain the conference room calendars and ensure conference rooms are clean and ready for the next meeting.
- Operate a multi-line phone or console in order to relay incoming and outgoing calls. Prepare refreshments and place food orders for meetings as needed.
- Maintain safe and clean reception, office, and kitchen areas.
- Maintain kitchen and office supplies inventory by checking stock to determine inventory level; anticipate supply needs; place orders for supplies; and verify receipt of supplies.
- Work with IT to procure and maintain all connectivity and equipment necessary for working efficiently and safely in workstations, conference, and collaborative rooms.
- Communicate building, employee safety needs, and security issues with the property management company.
- Maintains security by following building procedures
- Work collaboratively with property managers, the finance department, and outside vendors to ensure invoices are properly processed and paid.
Required Skills and Expertise:
- High school degree or GED required
- Proven experience in a receptionist, office manager, workplace services, concierge, or hospitality customer service position
- Experience working in a luxury customer service and hospitality environment
- Strong skills with Microsoft Office Suite, Outlook, and other administrative tools
- Excellent writing & communication skills via email, phone, and in person
- Impeccable attention to detail, has awareness of office standards and is extremely organized.
- Ability to work autonomously
- Collaborative, sense of humor, and happiest when the team succeeds
Compensation:
The expected salary range for this position is $60,000 - $70,000 annually. The actual salary offer will be determined on factors including the qualifications, experience, skills, and abilities of the applicant. This role is also eligible for an incentive bonus. You’ll find a competitive compensation and comprehensive benefits package here at McCourt Global.
McCourt Global is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, disability, age, familial, caregiver or veteran status, or any other status protected under applicable law.