Essential Functions
The Head of Community Health will develop and lead the company’s community health worker team and support population health programs across multiple healthcare sectors. This individual will be responsible for overseeing and managing the day-to-day operations of our CHW program, including recruitment, training, and supervision of CHWs, and ensuring the quality and effectiveness of the program.
Responsibilities
Works with the executive team to develop a comprehensive community health strategy
Develop and implement strategies to recruit, train, and retain a high-performing CHWs
Provide ongoing coaching, training, and support to CHWs to ensure they are meeting program goals and objectives
Ensure CHWs are providing high-quality, culturally competent, and effective care
Collaborate with other departments and partner companies to ensure that the CHW program is integrated with other programs and initiatives
Monitor and evaluate program effectiveness and provide regular reports to executive leaders, business partners, and credentialing agencies
Work with external partners to identify and implement best practices in community health
Stay up-to-date with the latest developments in CHW programs and healthcare policy, and incorporate this knowledge into program design and management
Participate in relevant community events and engage with community leaders to promote CHW capacity
Demonstrate comprehensive knowledge of relevant healthcare trends, priorities, challenges, and solutions
Maintain all national and state regulatory provider requirements and certifications
Requirements
Master’s degree or higher in a related field (e.g., social work, nursing, community health)
At least 5 years of experience managing CHW teams in a healthcare setting, preferably within a health plan or health system
Strong leadership skills and the ability to inspire and motivate a team
Excellent communication skills, including the ability to communicate effectively with diverse populations and cultures
Knowledge of healthcare policy and regulations, as well as current trends and best practices in CHW programs
Experience in program design and evaluation, including the ability to use data to inform decision-making
Ability to develop strong professional relationships to increase partnerships and referrals
Strong analytical skills and the ability to solve complex problems
Entrepreneurial mindset, with the ability to identify and pursue new opportunities to enhance the program’s impact and effectiveness
Benefits
Exciting opportunity to be part of a high-growth startup
Health, dental, and vision insurance
Tuition reimbursement
Flexible schedule; some travel involved