Essential Functions

The Project Manager will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. The Project Manager will also need to adapt to support other areas of the organization as the company collectively works towards our mission and vision. 


Responsibilities

  • Participate in new team member orientation, as well as ongoing trainings

  • Clearly and efficiently follow provided processes and policies

  • Be prompt and thorough with scheduled engagements, follow-through, documentation, tracking progress

  • Oversee meetings and coordinate with others throughout the entire lifecycle of the project

  • Monitor project deliverables and manage project timelines

  • Update relevant stakeholders or team members on the project progress

  • Coach and support project team members with tasks you assign them

  • Complete strategic projects to support operations, product development, and growth 

  • Have cultural humility, knowledge and awareness of community cultures and values


Requirements

  • Interest in serving individuals of diverse backgrounds, cultures, ages, and abilities

  • Excellent written and verbal communication skills; comfortable communicating by video conference and phone with staff and customers

  • Strong computer skills; ability to learn and operate web-based systems effectively

  • Confidentiality when dealing with sensitive matters, abiding by all HIPPA guidelines

  • Highly organized with attention to detail

  • Able to maintain professionalism and flexibility in times of change and improvement


Minimum Qualifications

  • Bachelor's degree or equivalent

  • No former job experience required; customer service and healthcare experience a plus

  • English language skills required; other languages a plus


Benefits 

  • Valuable training and experience in empathy, communication, social services, and intergenerational connections, which are applicable to a variety of industries and careers

  • Flexible schedule

  • Medical, dental, vision, and PTO, when maintaining part- or full-time status

  • Opportunities to grow within the organization


Responsibilities

  • Train and manage care navigators and other program staff

  • Develop module curriculum and operational processes to improve company capacity

  • Engage with clients and partners to improve relationships and impact

  • Be prompt and thorough with scheduled engagements, follow-through, and documentation 

  • Complete strategic projects and other duties as assigned


Requirements

  • Interest in serving older adults of diverse backgrounds, ages, and abilities

  • Excellent communication skills; comfortable communicating by video conference and phone

  • Strong computer skills; ability to learn and operate web-based systems effectively

  • Confidentiality when dealing with confidential matters or sensitive subjects


Minimum Qualifications

  • Bachelor's degree or equivalent; Master’s degree preferred

  • 2-3 years of healthcare or customer service experience

  • A working computer and stable internet access

  • English language skills required; other languages a plus


Benefits 

  • Valuable training and experience in empathy, communication, social services, and intergenerational connections, which are applicable to a variety of industries and careers

  • Flexible schedule