POSITION TITLE: Regional Clinical Quality and Risk Coordinator
FACILITY/DEPARTMENT: Quality
Position reports to: Regional Clinical Quality and Risk Manager
Position supervises: none
Licenses or Certifications:
- Registered Nurse in state practicing.
Education, vocational training, and experience:
- High School Graduate or equivalent
- Successful completion of BLS course within 90 days of employment, or documentation of current BLS certification.
- Minimum of 3 years in healthcare clinical quality and/or risk preferred
Qualifications:
- Experience with AAAHC/TJC, CMS and state regulatory standards
- Excellent analytical and organizational skills. Is comfortable with data and documentation management.
- ASC experience preferred
- Ability to work independently across multiple care sites. Local travel required.
- Detail oriented individual
- Strong customer service skills and professionalism.
- Display strong skills with Microsoft applications (word, powerpoint, excel, outlook, teams)
- Demonstrate the ability to adapt to different clinical environments and roles
- Possess excellent written and oral communication skills.
- Ability to engage and motive staff
- Energetic, enthusiastic individual with positive demeanor and a can-do attitude
Duties/Responsibilities:
- Work in concert with the regional team to implement the regional strategic clinical-quality plan.
- Track and trend quality indicators, incident reports, and all quality-related data (infection control and prevention, risk management and prevention, performance improvement, peer review, HITS/informatics, ect)
- Maintain knowledge of standards, survey methodology, and related tools and resources for regulatory and accreditation requirements.
- Assist regional and local leaders with developing and maintaining optimal performance and improvement required for governing board and committee reviews.
- Collaborate with regional and local leaders to promote continuous survey readiness, conduct mock audits and drills, and follow up on corrective actions.
- Assist regional leaders with denovo projects for initial licensure, accreditation and the development of the quality/risk/safety programs.
- Maintain a professional working relationship with the health system contact and collaborate on patient events as necessary.
- Coordinate and facilitate all ASC onboarding and orientation for new staff, ensuring alignment with KU MedWest ASC, LLC and regional standards.
- Deliver education and competency programs for clinical staff to support safe, high-quality patient care.
- Support the rollout of new clinical implementations and workflows
- Provide on-site clinical coverage or mentorship during periods of staffing transition, new procedure introductions or process changes.
- Maintain updated training materials, checklists and orientation binders for all ASC locations.
- As an extension of the regional team, collaborate on organization policy creation and revisions.
- Maintain knowledge of:
- Clinical best practices
- Accreditation and regulatory processes
- Quality improvement processes
- Policies and procedures of the LLC
- Infection control guidelines
- ASC leadership responsibilities and roles
- ASC WebQI dashboards
- Root cause analysis methodology and reporting requirements
- Performance improvement project methodologies
- Participate and lead (as directed) regional quality council meetings (in person or virtual) as needed
- Present education as needed regarding topics that include but are not limited to:
- Risk Management policies and procedures: variance reporting, sentinel events, root cause analysis, medication safety plan, surgical site validation, etc
- Risk assessments (infection control and safety as needed)
- Accreditation and regulatory preparation, survey trends and outcomes
- Communicate industry and LLC updates that impact clinical quality, accreditation/regulatory survey readiness and performance improvement
- Provide support in analysis of quality/performance data to include tracking, review and trending of regional clinical outcomes.
- Build collaborative and effective working relationship with all center leaders and staff in the region
- Review regional clinical outcome data through the electronic variance reporting system and identify trends and opportunities for improvement.
- Make recommendations to the Regional Clinical Quality/Risk Manager and Regional Team.