Key Responsibilities:

• Delivery of exceptional customer service through daily telephone interactions with patients
• Gathering health information via telephone, and collaborating with anesthesiologists to determine patient safety for surgery in an outpatient setting
• Providing pre and post-operative education for patients via telephone
• Collaborating with surgery scheduling to ensure efficiency in surgery schedule
• Efficiently manage competing priorities in fast-paced environment
• Navigate within the EMR (Epic) to review patient history and physical and collect relevant health information
• Troubleshoot/problem solve EMR and IT situations that may arise
• Maintains nursing practice in accordance with written policies and in compliance with various regulatory and accrediting agencies

Requirements:

• ADN with relevant experience required; BSN preferred
• Current KS RN license required (or multi-state including KS)
• A minimum of 3 years of nursing experience in a critical care setting, such as OR, ICU, PACU or equivalent is preferred
• Previous telephonic nursing experience is preferred
• Excellent oral and written communication skills required