About the Job
We are seeking a dynamic and experienced Senior Engagement Manager to manage large-scale customer deployments of our iEnergy enterprise software solutions. In this role, the candidate will plan, execute, and complete complex projects on time and within budget. The successful candidate should be self-motived and have demonstrable experience managing mission-critical infrastructure and enterprise application projects, within an IT and business-focused environment. Additional duties include managing project documentation, building client relationships and developing new business.
Duties and Responsibilities
• Plan, coordinate, track and manage multiple projects through entire lifecycle
• Develop and maintain project plans including charter, scope, work breakdown structures, estimates, resource plans, budget, task dependencies, schedule and open issues, and revises as appropriate to meet changing needs and requirements
• Manage customer expectation
• Understand customer business drivers, key use cases, and high level business objectives
• Develop hands-on knowledge of the Nexant SaaS platform
• Identify, define and manage overall project risks and take corrective action in a proactive manner to mitigate those risks
• Collaborate with resource managers, technical staff and business subject matter experts to orchestrate project deliverables to ensure they are planned and executed in alignment with the overall project strategy and plan
• Facilitate and lead meetings and activities to gain consensus on project objectives, deliverables, schedule, cost, and implementation considerations
• Manage project staffing and responsibilities
• Ensure all appropriate project artifacts are completed and handled in accordance with documented standards
• Manage work efforts on a daily basis, identify resource needs, perform quality review; and escalate functional, quality and timeline issues appropriately
• Meet with clients to co-manage projects, present results, and develop new scopes of work
• Ensure acceptance of the project by the customer, completion of various project records, and hand-over to/support and develop new business opportunities
• Control project costs, including cost schedules and variance reports. Meet overall project budget and profitability targets
• Provide clear and timely communication on status of projects – schedule, budget, progress, risks, etc. to all internal and external stakeholders
• Provide mentorship on project engagement best practices to team members
• Other duties as assigned.
Qualifications
• Bachelor’s degree required
• 7-10 years of technical project management experience, overseeing large, multi-functional projects
• 5-7 years of Experience or extensive knowledge within the utility, energy efficiency industry and Demand Respond program management is strongly preferred
• Ability to apply strong analytical and problem solving skills to align customer requirements with Nexant solutions
• Proven customer-facing and relationship building skills
• Demonstrated ability to manage multiple projects while meeting deliverable deadlines and budgets
• Excellent written and oral communication, presentation and interpersonal skills
• PMI or PMP certification preferred
• Must be able to travel to local and US client sites up to approximately 50% of the time.
Salary and Benefits (U.S.)
Nexant offers competitive salaries based on candidate's qualifications. Nexant also offers three weeks paid vacation per year, eleven paid holidays per year, a 401(k) plan with employee matching funds and an overall comprehensive benefits package.
Nexant, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Nexant
Nexant is a globally recognized software, consulting and services leader that provides innovative solutions to utilities, energy enterprises, chemical companies and government entities worldwide. Founded in 2000 and headquartered in San Francisco, Nexant and its 500+ employees work from global offices providing deep technical expertise and regional knowledge to improve customer engagement, boost operational efficiency, reduce costs and achieve superior business results.
Nexant supports clients through three distinct business units:
• Nexant Energy Software has developed and commercialized a number of industry-leading software platforms and applications, including Nexant iEnergy®, Nexant Grid360™, and Nexant iHedge®
• Nexant Utility Services works with clients to drive customer energy savings, ensure cost-effective program design, implementation and management, and promote customer engagement
• Nexant Energy & Chemicals Advisory provides strategic planning, project development, competitor analysis, market and price forecasting, and NexantThinking™, a subscription program and online product portal .
Every day, Nexant employees partner with customers to reimagine the world we live in and create a more sustainable energy tomorrow.