Aircall is a web application built on top of the newest technologies for realtime communication (Websockets, WebRTC) providing desktop phone service to marketing & sales teams.

Our Story :
Started by eFounders, we launched officially in June 2015 and we have now 2000 customers all over the world, which use Aircall every day to run their business (Uber, Deliveroo, Heetch, Tripndrive...). In 2016, we got funded at $11M by US & European Angels and VCs, after a successful journey at 500 Startup's accelerator in San Francisco (summer 2015).

Our Product :
Aircall brings to its customers a new approach for managing their business calls :
  • Get phone numbers instantly among 40 countries
  • Redirect calls across your team
  • Make and receive calls on computer & mobile, tracking calls and monitoring activity
  • Integrate your phone system with your CRM & helpdesks (Zendesk, Pipedrive,Intercom, Salesforce, Slack…) .
We're competing with traditional players (Orange, Vodafone...) and a few (mostly US) start-ups (TalkDesk, Switch, etc), but we have a unique vision of simplicity and collaboration applied to phone calls.

Our technical stack:
Our stack is based on RAILS and Angular JS, running on AWS. We use CircleCI, Datagog, Logmatic, Sentry. We just started using AWS Lambdas and SQS.
The Engineering Team :
The engineering team is composed by 20 engineers and we target to be 50 by end of 2018. We are software engineers, not VoIP expert. We build software on top of voice communication solution as Twilio.
We truly think that working together makes the difference:
"Alone you go fast, together we go further”
We practice Agile, we do sprints, we deploy to production daily, we perform retrospectives and we continuously pair-review our code. Recently, our tech team organization evolved into Squads teams. This helps us improve our productivity by focusing on key subjects and making our own decisions.
Trust in one another is the key to success, along with commitment and transparency.
What we look for :
  • We are looking an Engineer Manager to grow the engineering team and drive our squads teams to deliver the best product with the required software quality level expectations.
  • We’re growing fast. You will be in charge of building and driving high performance squads and manage our developers careers within Aircall.
Your mission
  • Drive squads in the right architecture and technical decisions
  • Give the right context and infos to make squads autonomous
  • Identify and spread the best practices within our engineering team
  • Work closely with other engineering managers to ensure our platform scale and improve our daily work as an engineer.
  • Define personal objectives for developers and do performance reviews
  • Hire engineers and work on the career path
At least, but not last : you code with developers
Requirements
  • You have a strong experienced in agile development
  • You have experience in building high availability systems
  • You have experience in leading, mentoring and coaching developers
  • You have experience with managing at least three developers
  • You never give up asking yourself and the team : “how could we have make it faster, better, stronger ?”
  • You love pushing others to go outside their comfort zone
  • You are data-driven, we only can improve what we measure
Location
You will be based in Paris, with occasional travels to New York.

This position has been filled. Would you like to see our other open positions?