Senior Product Manager
About Traxero:
Traxero is on a mission to transform the towing and roadside assistance ecosystem through our innovative solutions and services. Our integrated suite of offerings provides unmatched value to our customers. Our customers depend on Traxero to protect their team and equipment, grow their business and secure their personal future and prosperity. Our Auctions Simplified solution is the industry leader in helping our customers generate more revenue and achieve broader buyer reach.
Our teams are constantly improving, solving problems, getting to know our users, and working together to empower our clients. We value innovation, forgiveness, simplicity and transparency. And we like to reward our hard work by playing hard too.
Benefits include insurance, 401(k) match, flexible PTO, and many other benefits. You will be part of a growing, passionate, and customer-focused team.
About the Role:
An estimated 27M vehicles are impounded annually in the US and nearly 6M must be scrapped and recycled. Traxero's customers are some of the largest impound operations in the country managing this complex problem. Traxero is seeking a Senior Product Manager to play a critical role in our mission to advance the towing and roadside assistance industry. As a Senior Product Manager, you will be charged with learning about our customers’ impound operations, articulating existing areas of strength, identifying opportunities, and crafting solutions that create commercial value with specific focus on vehicle disposition.
Collaboration across teams, working closely with customers, and engaging a range of stakeholders will be daily facets of the job, all in pursuit of creating compelling solutions for our customers. Reporting to the CPO, the ideal candidate will have a passion for discovery, quantitative skills, a commercial mindset, and a demonstrated ability to break large, complex problems into actionable objectives. This individual should be equally excited about speaking with customers as they are with engineers. We believe that the best products are made when we work together and our Product Managers play a vital role in our ability to move fast while gaining clarity.
In this role, you will
● Meet with customers both virtually and in person to discuss their challenges and needs
● Analyze product data to find and validate opportunities
● Collaborate with our partners on mutually beneficial solutions
● Work directly with engineering as features are implemented and revised
● Partner with product marketing and go to market teams to ensure successful launches
● Pose questions that get to the heart of the problem
● Think big, inspirational thoughts
● Drive alignment around a roadmap that balances immediate needs with strategic objectives
● Promote the advantages of design thinking and lean development, including proficiency in prototyping and/or wireframing concepts
● Simplify your own grandiose visions into needle-moving iterations
● Thrive on feedback
You’re a strong fit for this role if you bring
● Big thinking driven by direct customer insights
● An ability to lead a conversation and gain consensus from a diverse group
● A knack for digesting diverse inputs and making decisions that produce measurable value
● More business acumen and interest than technical expertise
● A revelment in working at a growing, customer-obsessed SaaS company
● Demonstrable skills taking products from 0 to 1
● Experience working in a results-oriented, flexible team environment that values the balance between group work and autonomy
● The mindset to shape processes that serve our customers
Bonus points if you’ve
● Worked 5+ years in a SaaS environment within product management
● Worked on a web application
● Experienced working with Jira and ProductBoard
● Direct experience taking a product from zero to one
● Worked within the automotive industry
● Auction or marketplace product experience
Compensation:
Base annual salary $126k - 147k.
What we offer in Benefits and Culture:
Benefits include competitive salary, comprehensive health benefits, 401(k) match, flexible PTO, employee learning & development, in a remote-first environment. You will be part of a fast-paced, growing, passionate, and customer-focused team, focused on disrupting the towing industry with our towing revenue optimization strategy as we live daily our core values – Work hard, play hard; Be transparent; Simplify; Offer forgiveness; Crush It!
Traxero is proud to be an equal opportunity employer that is committed to diversity and inclusion. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic self here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.