Who are we?

Optimized Payments is the only fintech firm purpose-built to find and unlock value wherever it resides in our portfolio’s payment ecosystem. We’ve assembled a team with deep expertise across payments specialties to develop a proprietary analytics platform that finds actionable insights. We are an Atlanta based 16-year-old, and growing, company looking for talented individuals who want to grow with us. 

 

Our client portfolio includes Fortune 500 firms such as Apple, Staples, Safeway, Priceline, AutoNation, and the U.S. Postal Service.

 

Who are you?

Are you a team player with a strong background in Financial Operations looking to join a growing fintech? Look no further! Our dynamic team is seeking a Sr. Payments Consultant to join us.

 

OP is seeking an innovative and dedicated individual committed to both serving our customers and having fun!  Driven, with an entrepreneurial spirit and a heart for fintech. We’re looking for someone who wants to make a significant impact on the Company, Clients, and your Career.  At Optimized Payments, our people embrace these qualities, so if this sounds like you then please read on!

 

The Role:

As a Sr. Payments Consultant, you are responsible for building effective ongoing relationships and ensuring that each client receives the optimal experience and payments performance outcomes, leveraging our expertise and our proprietary analytics platform. To be successful in this role, you will have a passion for payments analytics, including recurring businesses, and delight in providing continuous value to our merchant clients.

 

You will join a small energetic and passionate client payments strategy team and hence will need to have a broad understanding of finance operations and subscription payments. This will require you to be hands-on with our customers as well as work closely with our data scientists. You will support the Solution Delivery Team.

 

While this is a hybrid position, you will have the opportunity to work remote primarily.

 

Responsibilities:

  • ·       Become an advocate for your clients within the payments ecosystem and work with key players and vendors in the space to help optimize their payments processing with the ultimate goal of increasing capture rates, reducing fees and, securing more revenue for our clients.
  • ·       Be our ‘subject matter expert’ with your clients, advising them on all things payments-related, with a focus on increasing revenue while reducing fees and minimizing disputes.
  • ·       Engage client stakeholders with the Optimized Payments analytics platform, driving to self-sufficiency in the reporting platform.
  • ·       Monitor payment analytics and engage when there are failures, alerts, billing errors, disputes, fraud, or other processing issues.
  • ·       Build long-term relationships with client stakeholders to optimize the value received from the analytics platform.
  • ·       Conduct RFPs as needed on behalf of and in conjunction with our clients, including those for processors, billing systems, chargeback mitigation & management vendors, and e-commerce platforms.
  • ·       Use payments data to analyze processes that are helping or hindering payments success.
  • ·       As needed, work with clients to expand payments processing globally, advising on payment methods to accept, vendors in the space, and using data to provide guidance on when to domicile locally vs. cross-border.
  • ·       Remain knowledgeable of current trends impacting overall payments effectiveness, and communicate these to your customers, along with solutions, proactively.
  • ·       Assist clients on optimizing approval rates and retry strategy
  • ·       Perform analyses to identify optimization opportunities that reduce clients’ card processing fees from interchange, assessments, dues and acquiring fees.
  • ·       Desire to work with senior leaders at global organizations
  • ·       Determine the necessary data required to work with project, pull, review and perform analysis.
  • ·       Update databases, create tools and libraries with findings from research and analysis.
  • ·       Able to travel as needed

 

Skills and Qualifications:

·       Bachelor’s degree in Finance, Statistics, Business or similar subject area.

·       Excellent verbal and written communication skills.

Knowledgable about interchange, network fees, etc.

·       Strong analytical and problem-solving skills.

·       At least 5 years of experience with payments, either as a merchant or service provider

·       Experience with payment service providers such as Adyen, Chase, Stripe.

·       Knowledge of credit card scheme regulations, disputes and chargeback processes.

·       Global processing experience, including cross-border and local payment methods.

·       Experience with recurring billing system providers such as Vindicia, Recurly, Zuora, Stripe.

·       Deep understanding of how these all interconnect, and the resulting impact on recurring payments success.

·       Experience with Tableau or PowerBI or other data visualization tools

·       Experience with predictive modeling, data mining and analysis, helpful but not required.

·       Expertise in Excel

·       SQL, Java or python a plus.

·       MAG certification a plus.

Employment Equity

Optimized Payments strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.