TITLE

National Account Manager – Americas

REPORTING TO

VP Sales & Trade Marketing - Americas

SUPERVISORY RESPONSBILITIES

Yes

LOCATION

Charlotte, NC, Hybrid schedule with T-Th in office and M & F remote

THE COMPANY

From humble beginnings, GALE Pacific has grown to become a global leader in technical fabrics and consumer products that protect our customers day after day, year after year. With over 600 team members across locations in Australia, New Zealand, USA, China and the UAE, our global presence allows us to continually innovate and build on a rich history dating back to 1951. Our Coolaroo® consumer products sold through major retailers globally include Shade Sails, Shade & Garden Fabrics, Outdoor Blinds and Shade Structures. GALE Pacific Commercial Fabrics include knitted, coated and advanced polymer fabrics used for agriculture, construction, mining and packaging.

OUR VALUES

• Integrity

We do what is right. We are honest and ethical, worthy of the trust of others. It is the price of entry to our team.

• Respect  

Respect guides the way we operate at all levels – with consumers, customers, suppliers, investors, the community, and our own team. ​

• Collaboration

We believe in the power of working together in a collaborative way. Every function and every role is as important as each other.

• ​People

People are the heart and soul of our business. We continually strive to provide a safe, supportive, and engaging environment for our team to achieve their full potential. ​

• Community

We are proud to be part of the communities we operate in globally. We are committed to supporting local causes and always operating in an environmentally responsible.​

• Innovation

Creative thinking inspires innovation in everything we do. We seek and value ideas from our team that improve our products and provide meaningful benefits to our consumers and customers.

LEADERSHIP BEHAVIOURS

OVERVIEW OF ROLE OR HOW THE ROLE MAKES AN IMPACT

Gale Pacific is seeking a highly motivated, dynamic National Sales Manager to lead our Home Center Sales Team.  This role is responsible for delivering top and bottom-line revenue for Coolaroo and Gale branded products. The National Sales Manager will develop a comprehensive sales strategy for each Home Center account, leading a team of (1) Key Account Manager and (1) Sales Analyst and (1) Part Time Merchandiser to execute with omnichannel retailers.  This role will oversee all costs associated with the department and budgeting for key retail events including; Store Manager Meeting, Foundation events and Trade Shows.  The National Sales Manager will act as the key point of contact for our home center accounts, responsible for fostering strong cross functional relationships, knowledge and collaboration. 

KEY ACCOUNTABILITIES & RESPONSIBILITIES

• Construct overall strategy for success for the Home Center Business Unit
• Cultivate customer relationships and participate in foundation/retailer event schedule
• Develop and execute strategic plans to achieve revenue objectives
• Reports to upper management on market and competitive trends
• Aligns strategy with product marketing to improve product development
• Manage a team of local and key merchandising initiatives 
• Creates a shared vision for success with internal/external partners
• Improve efficiencies and cost to serve
• Train sales team on effective techniques
• Achieve strong customer support behind priority product launches
• Manage channel conflict and partnership alignment
• Owner of the product line review cycle and performance
• Develop 5 year roadmap for channel improvement
• Improve forecast accuracy and OTIF metrics
• Establish scalable distribution wins to meet partnership objectives
• Act as a product advocate and contribute to closing major deals
• Develop monthly sales forecasts for management review that include purchase trends, on hand inventory, POS, growth trends, seasonality trends and promotional activity.
• Collaborate closely with supply chain team in a coordinated S&OP process to ensure necessary forward stock cover
• Collaborate effectively with cross-functional teams 

SKILLS & EXPERIENCE

Qualifications & Experience:

• 5 years of relevant sales experience
• Sales Team Management
• Experience working with Home Center Retailers
• Strong analytical and quantitative skills
• Proficiency in using data and metrics to drive decisions
• Expert skill set in Microsoft suite

Skills & Attributes:

• Excellent attention to detail
• Superior strategic planning and project management skills

• Proven track record of surpassing quotas
• Demonstrated ability to influence cross-functional
• Problem-solving capabilities
• Exceptional leadership and Team building