TITLE 

Office Manager 

REPORTING TO 

VP, Global Innovation/General Manager, Americas 

SUPERVISORY RESPONSBILITIES 

N/A 

LOCATION 

Charlotte. Part time, Tuesday-Thursday, in-office, 8a-5p, hourly with potential for more hours 

THE COMPANY 

From humble beginnings, GALE Pacific has grown to become a global leader in technical fabrics and consumer products that protect our customers day after day, year after year. With over 600 team members across locations in Australia, New Zealand, USA, China and the UAE, our global presence allows us to continually innovate and build on a rich history dating back to 1951. Our Coolaroo® consumer products sold through major retailers globally include Shade Sails, Shade & Garden Fabrics, Outdoor Blinds and Shade Structures. GALE Pacific Commercial Fabrics include knitted, coated and advanced polymer fabrics used for agriculture, construction, mining and packaging. 

 

OUR VALUES 

Integrity 

We do what is right. We are honest and ethical, worthy of the trust of others. It is the price of entry to our team. 

Respect   

Respect guides the way we operate at all levels – with consumers, customers, suppliers, investors, the community, and our own team. ​ 

 Collaboration 

We believe in the power of working together in a collaborative way. Every function and every role is as important as each other. 

 ​People 

People are the heart and soul of our business. We continually strive to provide a safe, supportive, and engaging environment for our team to achieve their full potential. ​ 

 Community  

We are proud to be part of the communities we operate in globally. We are committed to supporting local causes and always operating in an environmentally responsible.​ 

 Innovation 

Creative thinking inspires innovation in everything we do. We seek and value ideas from our team that improve our products and provide meaningful benefits to our consumers and customers. 

LEADERSHIP BEHAVIOURS 

Drives for Results 

  • Communicates Clear Vision Consistently​ 

  • Holds Self and Others Accountable​ 

  • Doesn’t Give Up​ 

  • Owns Successes and Failures​ 

  • Inspires us in Tough Times​ 

Exemplifies Authenticity  

  • Willing to be Vulnerable​ 

  • Genuinely Cares for People on Their Team​ 

  • Words and Actions Match​ 

  • Makes Employees Feel Open and Comfortable 

  • Has a Consistent Approach to Decision Making​ 

Develops and Empower Others 

  • Provides Timely Open and Honest Feedback​ 

  • Empowers Individuals and Teams​ 

  • Makes Everyone Feel Valued for the Work They do​ 

  • Sets SMART Stretch Goals​ 

  • Gives People an Individual Growth Plan​ 

Fosters Collaboration 

  • Develops Ideas With Input From Others​ 

  • Maintains an Open Mind and Listens​ 

  • Is Inclusive​ 

  • Drives Teamwork Between Functions​ 

  • Creates a Learning Environment​ 

Acts with Courage 

  • Challenges the Status Quo​ 

  • Makes Tough Decisions 

  • Is Not Afraid to Have Difficult Conversations​ 

  • Actively Leads the Team Through Challenges 

 

 

OVERVIEW OF ROLE OR HOW THE ROLE MAKES AN IMPACT 

 

The Office Manager in Charlotte, NC, is responsible for ensuring the smooth operation of the office by managing day-to-day administrative activities, supporting staff, and maintaining a productive work environment. This role serves as the primary point of contact for office services and staff that will require cross-functional collaboration, and excellent organizational, communication, and problem-solving skills. The ideal candidate will be proactive, detail-oriented, and capable of multitasking in a fast-paced setting. 

KEY ACCOUNTABILITIES & RESPONSIBILITIES 

  • Oversee daily operations of the office, ensuring a well-maintained and organized workspace 

  • Manage office supplies and inventory, order supplies as needed 

  • Maintain building management relationship to coordinate maintenance and repair of office equipment and facilities  

  • Manage building and office invoices 

  • Oversee vendor relationships and contracts 

  • Support finance team in administrative budgets 

  • Manage incoming and outgoing mail and packages 

  • Assist coordination of company events, office activities, and food/beverage orders, as well as set up and breakdown of events 

  • Maintain kitchen organization and cleanliness  

  • Assist onboarding and offboarding of employees, including setting up workstations and distribution or collection of company owned equipment 

  • Support administrative tasks for the Executive and Senior Management team that could include expenses, travel, and meeting arrangements 

SKILLS & EXPERIENCE 

Qualifications & Experience 

  • Bachelor’s degree in Business Administration, Management, or related field preferred 

  • 3-5 years’ experience if office management or similar role 

  • Ability to lift up to 25 lbs 

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) 

  • Proven ability to manage travel and financial systems preferred (e.g. SAP Concur) 

Personal Attributes: 

  • Strong verbal and written communication skills 

  • Excellent attention to detail 

  • Proficient negotiation skills preferred 

  • Ability to work independently and as part of a team 

  • Strong organization and time management skills