GREAT PAY - PLUS monthly bonus up to $200 per month.- Just need a Windows 10 PC and fast and reliable internet!
Position Overview: The Customer Service Representative position allows employees to work with Inbound or outbound calls. The primary responsibility for this position is to make follow-up calls to healthcare providers and respond to inquiries. Need to own a computer and have an internet connection. When becoming a permanent employee, the company will provide a computer.
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Gain knowledge and understanding of the company’s services and applications.
- Following strict guidelines, processes, and company standards.
- Responding promptly to customer inquiries.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
- Providing daily follow-up to ensure customer satisfaction.
- Ability to read from scripts.
- Professional, friendly, and enthusiastic attitude towards customers.
- Ability to make 12–20 outbound calls per hour.
Skills & Experience Requirements: Prior customer service experience.- Understanding of standard concepts, practices, and procedures within the technology field.
- Ability to work remotely.
- Own a Windows 10 PC.
- Have a fast and strong internet connection.
When converting to Permanent Employee you will receive a comprehensive benefits package including: Comprehensive medical plans with generous company contribution for employees and dependents.- 401k plan.
- Dental and Vision plans.
- Supplemental/Gap Plans.
- Short and Long-Term Disability insurance.
- 100% company paid life insurance plan (with buy-up).
- Spouse and Children life insurance plans.
- Up to 5 weeks of Paid Time Off (PTO).
- Paid Day Off during the month of your birthday.
- Paid Day Off during the month of your service anniversary.
- Company-paid Volunteer Time.
- Flexible work schedules.
- Telecommuting (for qualifying positions).
- Casual Dress 5 days a week.
Sounds Like You? Apply Now! Synergistix is an equal opportunity employer M/F/V/D. We appreciate your interest in our company however only qualified contractors will be considered.