- Great pay, up to $18 per hour, depending on experience, plus an additional monthly bonus up to $200.
Position Overview: The Customer Service Representative position allows employees to work with Inbound or outbound calls. The primary responsibility for this position is to make follow-up calls to healthcare providers and respond to inquiries. The company will provide a computer.
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Gain knowledge and understanding of the company’s services and applications.
- Following strict guidelines, processes, and company standards.
- Responding promptly to customer inquiries.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
- Providing daily follow-up to ensure customer satisfaction.
- Ability to read from scripts.
- Professional, friendly, and enthusiastic attitude towards customers.
- Ability to make 12–20 outbound calls per hour.
Skills & Experience Requirements:
- Prior customer service experience.
- Understanding of standard concepts, practices, and procedures within the technology field.
- Ability to work remotely.
- Have a fast and strong internet connection.
Comprehensive benefits package including:
- Comprehensive medical plans with generous company contributions for employees and dependents.
- 401k plan.
- Dental and Vision plans.
- Supplemental/Gap Plans.
- Short and Long-Term Disability insurance.
- 100% company paid life insurance plan (with buy-up).
- Spouse and Children life insurance plans.
- Up to 5 weeks of Paid Time Off (PTO).
- Paid Day Off during the month of your birthday.
- Paid Day Off during the month of your service anniversary.
- Company-paid Volunteer Time.
- Flexible work schedules.
- Telecommuting (for qualifying positions).
- Casual Dress 5 days a week.
Sounds Like You? Apply Now!Synergistix is an equal opportunity employer M/F/V/D. We appreciate your interest in our company however only qualified candidates will be considered.
This position has been filled.
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