The Business Development Manager - Education (BDM EDU) serves an important role developing the Education markets in North America. The BDM EDU is expected to consistently provide excellent customer service to accounts, as well as communicate client needs and goals to the company to ensure the highest level of customer care. The BDM EDU is responsible for developing and maintaining the strategy and the development of sales in the Education vertical as well as creating and nurturing alliances with complimentary manufacturers for the Education space. The BDM EDU develops relationships in the industry that would include consultants who specify products into design and applications of Audio Video, K-12 and Higher Education customers, key system integrators, and complimentary manufacturers.

Key Responsibilities

·       Launch and manage Atlona’s EDU program to create a strong customer base in the K-12 and higher education markets.

·       Improve upon Atlona’s consultant engagement program by developing pertinent website content, BIM files and specification templates, coordinating consultant forums and presenting Atlona products and technology trends to the Education customer base.

·       Nurture existing relationships with complimentary manufacturers and create new alliances to broaden Atlona’s solution offering and increase our relevance with AV integrators.

·       Account ownership of Education based end users in North America. Act as primary point of contact, working with regional sales managers to ensure the highest level of customer care and coordination possible.

·       Responsible for quarterly sales quota and accurate forecasting for their account base and vertical markets.

·       Responsible to educate customers and partners on technology, products, company policies and processes.  

·       Works closely with the customer in order to maintain a continuous knowledge of customer needs in order to identify potential issues and/or opportunities. 

·       Aware and in pursuit of opportunities for account growth and new business.

·       Communicates the client's goals and represent the client's interests to the company.

·       Provides regular two-way communication between the client and company, to provide strong company representation and set proper client expectations.

·       Works regularly with Engineering and Product Management to report what products and services the Education channel needs.

·       Understanding of company capabilities and service, and effectively communicates all offerings to the client.

·       Providing regular input on all account activity, including status, call reports and opportunities report on a weekly basis. 

·       Consistently deliver monthly and quarterly revenue results that meet or exceed company objectives.

·       Provide sales/product training, motivation and leadership to Education customers, 3rd party sales reps and their sales teams. 

·       Develop and execute a sales management strategy and aggressive sales plan metrics designed to create accountability and meet company revenue goals.

·       Consistent reporting and updates via customer relationship management (CRM/ERP) software.

·       Other duties as assigned by management.

 

Minimum Qualifications & Requirements  

·       10+ years proven track record selling Audio Video equipment in the Commercial channel.

·       CTS certification or knowledge of integration and system design equivalent preferred.

·       Highly technical with current technology and methods of video transport, including video over IP.

·       Strong presentation skills with the ability to teach and motivate large groups or a one-on-one presentation.

·       BA/BS in marketing or business management preferred.

·       Extensive experience in all aspects of Customer Relationship Management and Customer Service.

·       Excellent communicator capable of building relationships and communicating effectively with every level in the organization through outstanding verbal, written, and presentation skills.

·       Ability to travel greater than 50% of the time. 

·       Strong motivation for sales; aggressive and diligent attitude in reaching sales objective, ability to develop go to market plans, market knowledge and understanding the customers’ needs.  Proven closing skills and meeting sales goals.

·       Self-starter who is able to successfully work both independently and as part of a team.

·       Highly energetic personality who enjoys working in a growing team atmosphere and a good attitude towards working in a highly dynamic work environment.

·       Proficient with Windows operating system, excel, outlook, Power Point, Word and other standard MS programs.

Reporting

·       This position reports directly to the Director of Sales and Business Development for North America

·       This position operationally/functionally doesn’t manage other employees.

 

Work Location

·    Remote near major US airport