Key Responsibilities:
- Manages all client communication, conflict resolution, and compliance on client deliverables and revenue.
- Responsible to educate customers and partners on technology, products, company policies and processes.
- Works closely with the customer to maintain a continuous knowledge of customer needs in order to identify potential issues and/or opportunities.
- New Business Development responsibility for territory requires individual to identify and open new partnerships.
- Ensures that client issues are dealt with in an efficient manner, informing the Sales Director of any problems that may arise.
- Provides regular two-way communication between the client and company, to provide strong companyrepresentation and set proper client expectations.
- Develop and execute a sales management strategy and aggressive sales plan metrics designed to create accountability and meet company revenue goals.
- Consistent reporting and updates via customer relationship management (CRM/ERP) software.
- Other duties as assigned by management.
Minimum Qualifications & Requirements:
- 7+ years proven track record selling Audio Video equipment in the region.
- Knowledge of integration and system design equivalent.
- Highly technical with current technology and methods of video transport, including video over IP.
- Experienced as a sales trainer and the ability to teach and motivate large groups or a one-on-one presentation.
- Degree qualified, or equivalentin all aspects of Customer Relationship Management and Customer Service.
- Excellent communicator capable of building relationships and communicating effectively with every level in the organization through outstanding verbal, written, and presentation skills.
- Strong motivation for sales; aggressive and diligent attitude in reaching sales objective, ability to develop go to market plans, market knowledge and understanding the customers’ needs. Proven closing skills and meeting sales goals.
- Self-starter who can successfully work both independently and as part of a team.
- Highly energetic personality who enjoys working in a growing team atmosphere and a good attitude towards working in a highly dynamic work environment.