InCharge Energy is on the frontlines of large-scale emissions reduction, accelerating the electrification of the transportation industry – one commercial fleet at a time. With end-to-end, turnkey solutions for commercial EV infrastructure projects, InCharge Energy equips fleet managers with the top brands in charging hardware and software; customized hardware and software products; short-, mid- and long-range plans for seamless fleet and facilities transition to EVs; financing; and maintenance and corrective repairs over the life of the charging assets. InCharge develops innovative hardware, software and services designed and engineered specifically for fleets, such as service-dispatch-integrated software, fleet-management-integrated software, electricity load management, durable cable management products and high-reliability maintenance, repair and warranty services. Whether a fleet has 200 sedans or 20,000 Class 8 trucks, the team at InCharge serves a diverse clientele throughout North America, including major commercial fleets, truck and bus manufacturers, rideshare operators, EV manufacturers, school districts, municipalities and facilities owners, among many others.

 

Job Description:

At InCharge,  we owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we’re seeking an experienced Operations Manager to oversee daily activities in our Richmond, Virginia office. The ideal candidate will have a sharp business mind and proven success managing construction, service or production teams. Additionally, they’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within their team. Their ultimate responsibility is to drive operational process to keep the revenue and P&L targets on track.

Objectives:

·       Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization

·       Develop, implement, and maintain quality assurance protocols for the charger production center, field services and construction

·       Grow the efficiency of existing processes and procedures to enhance and sustain the organization’s internal capacity

·       Actively pursue strategic and operational objectives

·       Ensure operational activities remain on time and within a defined budget

·       Track staffing requirements, hiring new employees as needed

·       Oversee accounts payable and accounts receivable departments

Responsibilities:

·       Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for all direct reports and problem resolution

·       Manage data collection for updating operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

·       Partner with cross-functional teams to improve proprietary tools and systems

·       Work closely with legal and safety departments to ensure that activities remain compliant

·       Oversee materials and inventory

·       Conduct budget reviews and report cost plans to upper management

Required skills and qualifications:

·       Bachelor’s degree (or equivalent) in operations management, business administration, construction management, Engineering or equivalent work experience in either of those fields.

·       2 years or more of proven experience in an operations or PM environment.

·       Strong budget development and oversight skills

·       Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service

·       Highly trained in conflict management and business negotiation processes

·       Knowledge of general business software and an aptitude for learning new applications

Preferred skills and qualifications:

·       Working knowledge of Electrical Construction or Electrical/Electronic equipment production, Third Party Electrical Testing or Electrical Service work.

·       Strong Excel skills

·       Multiple years of financial and account reporting experience

·       Ability to communicate with teammates from a diverse set of cultural backgrounds.

·       Monthly P&L review and analysis

 

Position Details:

·       Competitive benefits package including a 401(k) Retirement matching contribution, health, dental, and vision