Qualitative Strategist – Video Game + Technology Insights (REMOTE)

 

Role:
We are looking for an experienced moderator and researcher to join our growing team as a Qualitative Strategist. This is a remote position and perfect for anyone in search of a flexible work environment to better sync their work hours with their personal responsibilities. This role also provides the opportunity for occasional travel, both domestic and international. 

 

At Interpret, we consider ourselves fun scientists with a purpose and we’re searching for someone who holds a common love for the industries we work in, has an appetite for understanding consumers, and is a creative problem solver with a high level of accuracy and attention to detail.  A fun scientist is someone who thrives in a dynamic environment where your hobbies and personal passion for gaming, tech, and entertainment make work feel like a dream come true. Experience at a traditional research supplier and previous client service is necessary. Client-side experience at a video game publisher, developer, and/or technology firm is a plus.

 

As a Qualitative Strategist, you will moderate focus groups, conduct in-depth interviews, write cogent reports, interface with clients, and manage the overall qualitative research process.  The ideal candidate has 3-5 years of primary research experience and 1+ years of experience moderating focus groups. A successful day in the role includes working simultaneously and collaboratively on multiple projects to produce insightful client-ready deliverables and provide top-notch client service.

 

Company:
Interpret is a global media, entertainment and technology insights agency. We work with the biggest brands in entertainment and technology, across video games, movies and television, consumer electronics, social media and advertising platforms. While headquartered in Los Angeles, our team spans the globe. We have offices in San Francisco, Dallas, Seattle, London, Munich, Shanghai and Seoul, and a network of strong local partners around the world. We are specialists in global consumer insight, with the majority of our engagements involving multiple markets and languages. We are an equal opportunity employer who values the characteristics that make our employees as unique as the consumers we study. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion where you can feel like you belong among a group of open-minded, hardworking, and supportive researchers.  For more information, visit https://interpret.la/.

Responsibilities:

• Serve as a dedicated qualitative researcher/moderator for key client accounts, collaborate with other researchers and drive approach, analysis, and strategic recommendations
• Manage all phases of the qualitative research process, including study design, discussion guide development, field/recruiting oversight, and report generation
• Manage multiple projects in various stages of development, demonstrating a clear ability to multi-task
• Analyze qualitative data, writing cogent data-backed “stories” and present results to clients engagingly and persuasively
• Compile insights for research projects, primarily through focus group moderation and in-depth interviews. Experience with ethnography and online groups a plus
• Work on a cross-functional team; collaborate with the team to seamlessly integrate qualitative insights with quantitative findings
• Be an internal advisor and resource for qualitative methodologies
• Maintain high levels of satisfaction among our current accounts and assist company principals in winning new ones
• Be open to travel for moderation and occasionally to support as a backroom analyst, report writer and client service consultant on non-English qualitative projects

Skills Needed:

• Passionate moderator and interviewer
• Project management experience; a clear understanding of custom market research project set-up, recruiting, familiarity working with an expanded team i.e., agency, corporate, consultants, freelancers, remote offices
• Analytical; possess an ability to understand and translate research results to help tell a relevant and compelling story
• Multi-task capable and time-sensitive; proficient in managing multiple research projects simultaneously under tight deadlines while effectively working in a team
• Knowledgeable and experienced with mixed-methodologies, familiarity and understanding of quantitative analyses
• Client service-minded; enjoy helping clients solve problems
• Communicative; excellent communication skills, both verbal and written
• Burke Institute certification or similar preferred

Qualifications:

·       3-5 years of experience in insights or market research with at least 1 year as a moderator

·       Proven ability to manage a team, manage clients and manage the survey and qualitative research lifecycle including:

·       Writing discussion guides

·       Overseeing fieldwork

·       Analyzing results and producing reports

·       Presenting findings to clients and senior management

 

Compensation + Benefits

The pay range for this position at the start of employment is expected to be between $64,000 and $100,000 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. In addition to the base salary, total compensation also includes a tiered performance bonus, health/dental/vision, 401(k), generous paid time off, physical & mental wellness program, paid parental/family leave, entertainment/video game allowance, and continuing education scholarship program.

 

Job Function

Moderator, Project Manager, Client Service, Insights Researcher