HODINKEE – Ecommerce Fulfillment Coordinator - Atlanta


Who We Are


HODINKEE is the foremost destination for all things in the world of horology, making watches and information about them accessible to all. Now is an exciting time to join our growing team of creative professionals who are passionate about collaborating on unique projects and providing an outstanding experience for an avid community of watch enthusiasts. Our team consists of editors, designers, engineers, customer experience specialists, operational wizards, and so many other key players who have helped cement HODINKEE’s position as the most trusted source for watch news and products.

Over the past decade, founder Ben Clymer and team have grown HODINKEE into a robust media and retail platform by providing its respected point of view on industry news and releases, investing in engaging and creative storytelling, producing a designated podcast, printing a bi-annual publication and launching and growing its own retail outlet, HODINKEE Shop. At its core, HODINKEE’s goal is to bring its readers and consumers the best in wristwatches in a way that is approachable, authentic, and honest.


By joining our exceptional HODINKEE team, you can help transform the watch industry by delivering a unique, superior, and customer-first experience.

Our eCommerce Fulfillment Coordinator is an essential part of our shipping and logistics workflow. Assisting with Procurement and Post-Sale operations, this person will be responsible for completing daily outbound shipping and receiving processes. This person will also be responsible for building and replenishing a steady supply of materials for in-house logistics and shipping purposes. This junior-level role is an introduction to eCommerce logistics and luxury watches. It also offers the chance for some cross-training with our client services and marketing teams, as these groups require a high level of support from logistics.

 


What You’ll Do


  • Create labels for inbound and outbound shipments 

  • Perform comprehensive quality control checks on all products in preparation for shipping to customers

  • Assemble and fill boxes with items that need to be shipped and affixing proper postage to packages.

  • Complete daily post-sale tasks, including processing orders, capturing funds, pulling inventory, and facilitating refunds and cancellations

  • Facilitate inventory and shipping requests 

  • Receive and notating shipments properly within our CRM platform 

  • Maintain clean records within our CRM platform 

  • Work with our third-party shipping/logistics vendors to insure successful deliveries.

  • Maintain a clean and safe work area

  • Assist with monthly inventory audit

  • Assist with various other Operations tasks as needed

Skills & Experience 


  • Work experience in either production, hospitality, or supply chain environment

  • Bachelor’s degree preferred.

  • Proven ability to problem-solve on the fly. 

  • A naturally proactive mindset

  • Able to maintain a high level of energy throughout the day.

  • High attention to detail in a dynamic environment

  • Exceptional written and oral communication skills 

 


HODINKEE provides a fast paced, dynamic culture where you can excel in your career while still maintaining a work life balance. Ideal candidates are comfortable navigating challenging forces in a fast-paced environment with significant change; employing only the most effective processes which will enable the organization to innovate and grow. 

At HODINKEE, diversity, inclusion & belonging are valued at our core, sparking, and enabling us to do good for our associates, customers, and communities. We nurture an environment that attracts and develops talent from all backgrounds and experiences and empower our associates to do great work by creating a culture that values diverse perspectives, fosters collaboration, and encourages innovative ideas – and are routinely recognized as one of the best companies to work for. Successful employees at HODINKEE embrace new challenges, generate new insights, drive high-impact results, motivate others, create followership, and maintain a high bar for success, while fostering an environment of trust, collaboration, and accountability. 


HODINKEE is proud to be an Equal Employment Opportunity Employer.



(Note: If you are invited to interview for a position with us and you require a reasonable accommodation during the interview process, please inform your recruiter that you will need a reasonable accommodation and identify the accommodation, if possible, when you are contacted to schedule an interview).