We’re looking for a Business Analyst who will play a pivotal role in the future of our company.
The candidate will primarily be responsible for assessing the client needs and formulating solutions using the LauraMac technology. This will involve troubleshooting with clients, analyzing processes, recommending best practices and creating business requirements and documentation.
The business analyst will engage with business leaders and users to understand how changes to processes, products, services, and software can improve efficiencies and add value. The candidate must articulate ideas but also balance them against what is technologically feasible and financially and functionally reasonable.
The candidate will deal directly with clients, business leaders, and the technology team to achieve success.
Responsibilities:
Work with clients to optimize the use of the LauraMac platform in their operations.
Advocate for clients to improve the LauraMac technology by studying current practices and designing modifications and/or enhancements.
Determine operational objectives by studying business functions, gathering information, evaluating output requirements and formats.
Work with the engineering team by answering questions and clarifying requirements.
Support QA and user acceptance testing of system rules.
Participate in client calls to clarify business requirements.
Participate in team meetings to provide updates and clarify requirements.
Knowledge &Skills:
Ability to articulate client business and technology problems, collect data, establish facts, and draw valid conclusions.
Attention to detail.
Outstanding oral and written communication skills.
Outstanding time management skills.
Computer skills:
Required: expert level on Microsoft office applications (Word, Excel, PowerPoint).
Preferred: moderate level on software with large amounts of configuration settings
Preferred: familiar with Atlassian suite(Confluence, Jira)
Experience:
College degree or equivalent work experience
3 to 5 years of related experience
Mortgage experience with subject matter expertise preferred
Specific mortgage experience preferred in areas of third party due diligence, secondary markets, mortgage trading, correspondent operations, servicing boarding, document recognition, or data extraction technologies.