Swimlane is looking for a highly experienced and motivated Sales Operations Analyst to build a SFDC technical management program to support Sales, Marketing, Customer Success and the company executives. This is an exciting opportunity to work closely with the Sales Operations, Sales Leadership, and Marketing Leadership to build deep integrations and workflows supporting the company go-to-market strategy.


As the Sales Operations Analyst, you will be responsible for supporting sales processes, sales training, creating methods and procedures documentation, creating reports and providing insights to Sales leadership. You’ll also rely on your experience to perform technical updates in Salesforce. This will be a highly visible role that will require you to build strong cross-departmental relationships, understand business requirements, and effectively deliver results to our internal stakeholders. You will report directly to the Sr Director of Sales Operations and Administration.


In this Sales Operations Analyst position, you will:

  • Assist with the strategy for and execution of sales, marketing and client success technologies to deliver a single version of the truth to enable business-level analytics

  • Create Salesforce.com dashboard reports and utilize Salesforce.com data for additional processes and analytics

  • Assist in new user trainings and grow the Salesforce.com skill set across the organization

  • Effectively act as the liaison between Sales and other functional groups including Revenue Operations, Product Management, Finance, and Customer Success.

  • Order processing – Opportunity management – working with Sales to ensure quotes are accurate and approved based on standard T&Cs as well as Closing Won/Lost Opportunities.

  • Aid in bookings and revenue forecast process/pipeline/forecast management

  • Work independently with members of the user community to define and document development requirements

  • Optimize sales efficiency by refining processes and making systematic enhancement

  • Load and manage all content related sales operations documents

  • Assist in the pursuit of data cleanliness (in Salesforce)

  • Support weekly/monthly/quarterly operational reporting and executive dashboards

  • Provide ad hoc analysis to Management 

  • Perform other duties and projects as assigned


Who we are, and what we offer:

Swimlane is a rapidly growing, innovative startup with a passionate team focused on improving IT security practitioners' lives through security automation and orchestration. At Swimlane, we work with a cutting-edge technology stack to create and distribute products that empower Security Operations teams to automate time-consuming and repetitive tasks, allowing them to focus on the advanced security activities that are most important to their work. We are headquartered in the Denver, CO metro area, but our employees span 23 states and six countries. We offer competitive salaries and benefits, along with a community-based culture of transparency and innovation. Become a Swimlaner today!

For you to take care of yourself both professionally and personally, we offer a total rewards package that includes several great benefits, including:

  • Medical, dental, and vision coverage paid by Company at 100% for employee & 50% for dependents

  • 401(k) plan participation with 3% Company safe harbor contribution & 100% immediate vesting

  • Unlimited PTO & 12 Company paid holidays

  • Company paid short-term disability, long-term disability, basic life insurance, and AD&D

  • Health Savings Account (HSA) for eligible plan participants

  • Company-sponsored training & professional development opportunities

  • Great company culture of collaboration and innovation

Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in all things we do:

  • Punch above our weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver.

  • Be a happy innovator - The hard problems are the fun problems to solve, we’re excited to take on difficult challenges and find creative solutions.

  • Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other.

  • Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality.

  • Have honesty and integrity in all things - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible.



To be successful in the Sales Operations Analyst role, you ideally will have:

  • Demonstrated competence in Salesforce administration, reporting, and management

  • Understanding of core marketing operations concepts (lead/opportunity conversion, pipeline development) and experience developing reporting and analytics in these areas for enhanced business insight

  • Excellent project management skills and a positive attitude

  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

  • Ability to think creatively and analytically to solve problems

  • Ability to travel to support company growth and needs


To be considered for this Sales Operations Analyst role, you must have:

  • 3+ years relevant experience in Sales Operations Role

  • Proven ability to design and implement new processes and facilitate user adoption

  • Demonstrated Microsoft PowerPoint, Word, Excel or Google Sheets and Docs experience.

  • Excellent written and oral communication skills

  • Excellent organization skills, with a logical approach to problem solving, good time management and task prioritization skills

  • Strong data management abilities

  • A documented history of successfully driving projects to completion

  • A plus: Experience working with a global sales team (EMEA, APAC, LATAM)

  • A plus: Experience with quoting/CPQ tools


Swimlane is at the forefront of the growing market for security automation and orchestration solutions that automate and organize security processes in repeatable ways to get the most out of available resources and accelerate incident response. Swimlane offers a broad array of features aimed at helping organizations to address both simple and complex security activities, from prioritizing alerts to remediating threats and improving performance across the entire operation.

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