Swimlane is looking for a highly experienced and motivated candidate to build a SFDC technical management program to support Sales, Marketing, Customer Experience and the company executives. You will work closely with the Sales Operations, Sales Leadership, Marketing Leadership in building deep integrations and workflows supporting the company go-to-market strategy.

 

Swimlane is a rapidly growing, innovative startup with a passionate team focused on improving the lives of IT security practitioners through security automation and orchestration. At Swimlane, we work with a cutting-edge technology stack to create and distribute products that empower Security Operations teams to automate time-consuming and repetitive tasks, allowing them to focus on the advanced security activities that are most important to their work. We’re headquartered in the Denver, CO metro area, but our employees span 23 states and 6 countries. We offer competitive salaries and benefits, along with a community-based culture of transparency and innovation. Become a Swimlaner today!

 

As a Salesforce Administrator on our team, you will lead the ongoing development of our salesforce.com deployment. You will use your record of success in improving processes and adoption using the Force.com platform to further Swimlane's usage of the platform. Working closely with functional leaders, organizational units, and subject matter experts, you will identify, develop and deploy new business processes including: Sales, Marketing, Customer Success and our core program business processes. This role is part technical project manager, part administrator and part Salesforce analyst. You will also be responsible for the execution of the day-to-day configuration, support, maintenance and improvement of our CRM platform and will report directly to the Director of Revenue Operations/Technology.

 

Additionally, in this Salesforce Admin position, you will:

  • Serve as primary system administrator for the Swimlane Salesforce.com environment

  • Handle all basic administrative functions including user account maintenance, reports

  • and dashboards, workflows and other routine tasks

  • Complete regular internal system audits and prepare for upgrades

  • Manage Salesforce.com data feeds and other integrations

  • Coordinate the evaluation, scope and completion of new development requests.

  • Assist in training of new users, and grow the Salesforce.com skill set across the

  • organization

  • Effectively act as the liaison between our users, vendors and the application

  • development teams

  • Work independently with members of the user community to define and document

  • development requirements

Requirements

To be successful as a Salesforce Admin, you will have: 

  • Deep knowledge of Salesforce and Pardot systems

  • Excellent project management skills and a positive attitude

  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests,

  • and manage laterally and upwards

  • Creative and analytical thinker with strong problem-solving skills

  • Must demonstrate exceptional verbal and written communication skills

  • Must demonstrate ability to communicate effectively at all levels of the organization

  • Ability to critically evaluate information gathered from multiple sources, reconcile

  • conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the

  • underlying true needs

  • Ability to assess the impact of new requirements on Salesforce.com and all upstream

  • and downstream applications, systems and processes

  • Ability to travel to support company growth and needs

 

To be considered for this Salesforce Admin role, you will have: - 

  • Minimum four years of experience as a Salesforce.com administrator

  • Saleforce.com Admin (ADM201 and ADM211) certifications

  • Sales Cloud, Service Cloud, Developer, and CPQ certifications preferred

  • Proven ability to design and implement new processes and facilitate user adoption.

  • Strong understanding of the platform, with the ability to build custom apps and objects,

  • formula fields, workflows, custom views, and other content of intermediate complexity

  • Strong understanding of Salesforce.com best practices and functionality

  • Strong experience with SFDC plug-ins that support inside sales and marketing

  • Strong data management abilities

  • A documented history of successfully driving projects to completion

  • A demonstrated ability to understand and articulate complex requirements

What We Offer

  • In order for you to take care of yourself both professionally and personally, we offer a total rewards package that includes a number of great benefits, including:

  • Medical, dental and vision coverage paid by Company at 100% for employee & 50% for dependents

  • 401(k) plan participation with 3% Company safe harbor contribution & 100% immediate vesting

  • Unlimited PTO & 12 Company paid holidays

  • Company paid short-term disability, long-term disability, basic life insurance, and AD&D

  • Health Savings Account (HSA) for eligible plan participants

  • Company bonus program with annual payout ranging from 2-5% based on corporate sales goal attainment

 

Here at Swimlane, we strive to represent our five core values in all things we do: 

  • Punch above our weight class - surprising people that we accomplished what we did with what we have

  • Be happy innovators - accomplishing hard things together in a fun, creative way and high five-ing at the end!

  • Have honesty and integrity in all things - We make decisions with the best of intentions that are right for as many stakeholders as possible

  • Always be leveling up - continuously improving, embracing change, and consuming information to solve those really hard problems

  • Move at the speed of WOW - working with a sense of urgency that doesn’t compromise quality

Swimlane is at the forefront of the growing market for security automation and orchestration solutions that automate and organize security processes in repeatable ways to get the most out of available resources and accelerate incident response. Swimlane offers a broad array of features aimed at helping organizations to address both simple and complex security activities, from prioritizing alerts to remediating threats and improving performance across the entire operation.

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