About Polimorphic

Polimorphic is revolutionizing local and state government services through our AI-powered platform. We've built a comprehensive suite including CRM, workflow, and case management systems, all connected by citizen facing engagement tools. AI sits at the heart of our product - our conversational AI Chatbot and Voice products provide citizens with instant, 24/7 access to government, including answering questions, processing requests, and guiding constituents through complex municipal processes. Our products are transforming how tens of millions of citizens connect with their local governments, making services more accessible, responsive, and efficient for everyone in the community.

 

Role

You’ll be  part of a fast growing, collaborative and rapid paced team.  You’ll research, improve, design and build our AI front desk services and CRM Software that are transforming how local governments and organizations provide service to their communities. 

 

You will drive design end-to-end, from understanding needs to conceptualization, crafting user journeys, and ideation to prototyping, interface design, testing and analytics.

 

If You Like

  • Human-centered design

  • Seeing your work have a meaningful impact

  • Working independently with a bias towards action

  • Collaborating with a team to find the best solutions

  • Tackling a range of design challenges across different product areas

  • Leveraging AI as part of your design process

  • Building new things from the ground up

  • The flexible and fast-moving nature of a startup

  • In person every day with a fun team!

You should meet us.

 

Job Responsibilities

 

  • Conduct user research (remotely and sometimes in person) with clients to uncover needs, pain points, and behaviors, and turn insights into actionable design opportunities

  • Define user flows, wireframes, and product requirements that balance usability and organizational goals

  • Design polished, visually compelling interfaces that showcase strong visual design skills and build brand consistency

  • Apply design patterns, common interaction models, and reusable components to create intuitive, scalable solutions

  • Evaluate designs through testing and analytics, using insights to refine and improve the user experience

  • Build and maintain design systems that support consistency, efficiency, and collaboration across teams

  • Enhance experiences with thoughtful micro-animations and motion design that add clarity, feedback, and delight

 

Experience and Education

  • 3+ years of experience in UX design

  • Degree or certification in HCI or UX Design preferred

  • Proven experience creating UX for complex digital products

  • Excellent visual and interaction design skills & experience with design systems

This position has been filled. Would you like to see our other open positions?