Title: Warehouse Manager
Location: San Diego, CA (on-site, with travel to off-site events)
Type: Full-time, salaried, exempt
Pay: $90,000–$95,000 per year, based on experience
Reports to: Director of Operations
Schedule: About 45 hours per week on average; includes some evenings, weekends and peak-season stretches
About BTS Hospitality
BTS Hospitality is an established catering and event company headquartered in San Diego, serving corporate, social and production clients for more than 36 years. We work with major corporations, private clients, sports and news broadcasters, venues, concert tours, PGA golf events, corporate marketing tours and major sporting events, in San Diego and around the world.
Our success comes down to one word: flexibility. Plans change, and our experienced team adapts quickly while still delivering outstanding service. The warehouse is where that flexibility starts.
About the Role
BTS Hospitality is hiring a full-time Warehouse Manager in San Diego to lead our warehouse team, inventory and fleet, and to make sure every event leaves the dock complete and comes back accounted for.
What You'll Do
Lead the warehouse team
- Recruit, hire, onboard and train warehouse and logistics staff
- Build and manage the warehouse schedule and daily task list with the Logistics Manager and Director of Operations
- Assign work, set deadlines, review results and manage performance, including coaching and corrective action
- Coordinate with the Staffing & Operations Manager to staff off-site events and to train Event Managers and service staff in warehouse procedures
- Coordinate with the Special Projects Manager to staff BTS special projects throughout the year
Run warehouse operations
- Own inventory of equipment, china, linen, décor, dry goods and beverages through regular physical counts reconciled to our inventory system
- Manage the liquor cage: event check-in/check-out, consumption tracking and ordering to maintain par levels
- Set and enforce safety and security procedures in line with Cal/OSHA, including logs and trainings
- Run the receiving area and its logs with the Front Office
- Manage the BTS vehicle maintenance program so the fleet stays on schedule for service and repairs
- Schedule delivery vehicles for daily drops and events with the Logistics Manager
- Work with rental equipment vendors so orders are accurate, on time and returned properly
- Make sure every event is pulled complete and accurate, trucks and vans are loaded correctly, and all equipment and rentals come back and are inventoried
- Improve systems and support special projects
- Work with the Director of Operations to create, document and improve warehouse and logistics procedures
- Oversee building maintenance needs and repairs
- Support BTS directors and managers on special projects and large off-site events (such as major sporting events and national tours)
Communicate and report
- Keep information flowing between the management team and warehouse staff
- Provide regular updates and reports on warehouse progress and issues
- What You Bring
- 3+ years of warehouse management experience; hospitality, catering or events strongly preferred
- Proven ability to lead, schedule and develop a team
- Strong communication and interpersonal skills
- Strong Microsoft Excel skills and comfort with inventory systems
- Professional, dependable and flexible; you take ownership
- Able to adapt to changing demands and prioritize for fast, accurate results
- Self-starter who can take a project from start to finish
- Forklift certification preferred
- Valid driver's license
Schedule and Physical Requirements
- Flexible schedule built around our event calendar, including evenings, weekends and occasional 7-day weeks in peak season
- Able to work on your feet in a warehouse and at event sites, and to lift and move equipment as needed
Pay and Benefits
• $90,000–$95,000 per year, based on experience
• Discretionary performance bonuses
• Medical and dental benefits for full-time employees after 90 days
• 401(k) with a discretionary company match
• Paid vacation and paid sick time
• Monthly mobile phone allowance
How to Apply
Send your resume and a short note about your warehouse leadership experience to mgattian@btscenes.com. BTS Hospitality is an equal opportunity employer.