Patient Advocate Representative

Are you a compassionate individual with a knack for helping others? Join our dynamic healthcare eligibility company as a Patient Advocate! We are looking for highly motivated and nurturing candidates to assist hospital patients in navigating eligibility programs. If you have excellent communication skills and thrive in a fast-paced environment, we want to hear from you!

Preferred candidates should have 1-2 years of experience with federal, state, and/or county medical programs and basic medical terminology. This exciting opportunity offers competitive pay and benefits. Bilingual (Spanish) speakers are a plus, but not required.

 

What You'll Do

• Ensure compliance with all state and federal HIPAA regulations.

• Champion patients’ needs in securing government services.

• Screen and assist patients through various program application processes until

determination is obtained.

• Assist in completing, collecting, and submitting applicable program

applications/forms.

• Conduct home and field visits as needed.

• Collaborate with external government agencies.

• Demonstrate strong written and verbal communication skills.

• Provide top-notch customer service to patients, hospital staff, agency workers,

management, and coworkers.

• Stay self-motivated, dependable, and adaptable in a dynamic environment.

• Participate in ongoing training and development.

 

Bonus Points For

• Previous Medicaid eligibility experience

• Experience in a medical office or hospital settings

• Insurance verification experience

• Familiarity with hospital systems like EPIC, Cerner, or Citrix

 

What You Need

• High school diploma or GED (some college preferred)

• 1+ years of hospital experience

• Experience with state and federal programs

• Valid driver’s license

• Ability to lift at least 25 pounds

• Reliable transportation and proof of insurance

• Ability to pass a background check and drug screening

• Minimum 2 years of customer service experience, preferably in healthcare or a

similar industry

• Basic office equipment proficiency (phone, fax, computer, email)

• Typing speed of at least 30 words per minute

• Bilingual (Spanish) is a plus

 

Why Join Us

• We value and support our employees with comprehensive health, dental, and vision

insurance.

• Plan for your future with our 401k option

• Paid holidays

• Work in a friendly and inclusive environment where your contributions make a real difference