Patient Advocate Representative 

Are you a compassionate individual with a knack for helping others? Join our dynamic healthcare eligibility company as a Patient Advocate! We are looking for highly motivated and nurturing candidates to assist hospital patients in navigating eligibility programs. If you have excellent communication skills and thrive in a fast-paced environment, we want to hear from you! Preferred candidates should have 1-2 years of experience with governmental programs and basic medical terminology. This exciting opportunity is based in Carrollton, Texas, offering competitive pay and benefits. Bilingual (Spanish) speakers are a plus, but not required. 

 What You'll Do: 

  • Ensure compliance with all state and federal HIPAA regulations. 

  • Conduct home and field visits as needed. 

  • Champion patients’ needs in securing government services. 

  • Collaborate with external government agencies. 

  • Demonstrate strong written and verbal communication skills. 

  • Provide top-notch customer service to patients, hospital staff, agency workers, management, and coworkers. 

  • Stay self-motivated, dependable, and adaptable in a dynamic environment. 

 

Bonus Points For: 

  • Previous Medicaid experience 

  • Experience in a medical office or hospital setting 

  • Insurance verification experience 

  • Familiarity with hospital systems like EPIC, Cerner, or Citrix 

What You Need: 

 

  • High school diploma or GED (some college preferred) 

  • 1+ years of hospital experience 

  • Experience with state and federal programs 

  • Valid driver’s license 

  • Ability to lift at least 25 pounds 

  • Reliable transportation and proof of insurance 

  • Ability to pass a background check and drug screening 

  • Minimum 2 years of customer service experience, preferably in healthcare or a similar industry 

  • Basic office equipment proficiency (phone, fax, computer, email) 

  • Typing speed of at least 30 words per minute 

  • Bilingual (Spanish) is a plus 

 

Why Join Us? 

  • We value and support our employees with comprehensive health, dental, and vision insurance. 

  • Plan for your future with our 401k option 

  • Work in a friendly and inclusive environment where your contributions make a real difference.