Job Title: Operations Associate           Job Status:  Part-time, Exempt

Reports To:  Manager of Operations

Who We Are:  Urban Recipe is an Atlanta-based non-profit organization focused on combating food insecurity in a manner that affirms dignity while providing support and a sense of community among its members and partners. For 32 years, Urban Recipe’s food cooperatives (Food Co-ops) have provided consistent food to people in need, doing so in an environment where recipients build relationships with one another and gain ownership by participating in the process. Our mission is to partner with our members and supporters in creating food security, building community, and providing a platform for personal development.

Position Summary:  The Operations Associate for Urban Recipe is responsible for the management and maintenance of the warehouse, carrying out the logistics of receiving, processing, storing, and sending inventory according to purchase orders and shipping schedules. Their duties include loading orders onto trucks and shipping containers, organizing incoming stock, and putting the appropriate labels on outgoing parcels.  The Operations Associate will also be responsible for supporting the Manager of Operations in the procurement of food for all of Urban Recipe’s programs and partnerships.   


  • Collect merchandise from the warehouse and safely transport materials to co-op locations

  • Receiving and documenting merchandise for delivery or return

  • Keeping an inventory of all merchandise entering or exiting the warehouse

  • Identifying any missing, lost, or damaged materials and immediately notifying the operations team and direct supervisor

  • Ensuring that all the merchandise is safely and securely packed and labeled for shipping

  • Managing & storing all merchandise with appropriate care

  • Assisting with training of newly employed warehouse workers

  • Adding labels to ensure products are transported  to the right destination

  • Correspond with the leadership team regarding organizational goals and objectives for the co-ops

  • Assist the Manager of Operations in the creation and communication of weekly delivery schedules

  • Ensure all distribution  trackers, logs, and administrative paperwork are completed weekly

  • In collaboration with the warehouse team, ensure the appropriate quality, quantity, and variety of inventory is available at all times

  • Serves as a representative of Urban Recipe at vendor locations and distributions

  • Identify innovative strategies for continually improving Urban Recipe’s impact, effectiveness, and overall quality of the warehouse

  • Wear and utilize all required PPE and safety equipment/tools

  • Performs other duties as assigned

Other Duties

  • Support warehouse team with needs and tasks

  • Carry out administrative warehouse tasks as required to facilitate an efficient working environment


  • Bachelor’s Degree preferred

  • Forklift license

  • At least 2 years of experience in a warehouse position 


  • Experience with a community-based or nonprofit organization is strongly preferred

  • Experience with working in a forklift and CDL driving

Knowledge, Skills, and Abilities:

  • Have a deep commitment to the mission of Urban Recipe

  • Self-starter with the ability to work independently and effectively

  • Excellent planning and organization skills 

  • Detail-oriented

  • Strong interpersonal skills

  • Demonstrate the use of appropriate and effective techniques to encourage  orderly warehouse operations

  • Ability to work collaboratively with others

  • Previous experience interacting directly with warehouse equipment

  • Strong problem-solving skills

Physical Demands and Work Environment:

  • The employee will be required to lift and transport heavy items to waist level, up to 40lbs, daily

  • Frequent bending, stooping, reaching, and walking are required

  • Required to wear and utilize all required PPE and safety equipment/tools

To perform this job successfully, an individual must be able to perform each responsibility, competency, and essential function satisfactorily.  The requirements are representative of the qualifications, knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This job description supersedes all prior job descriptions and does not constitute an employment agreement between the employer and the employee. It should not be construed as an exhaustive statement of requirements, duties, and responsibilities. Management retains the right to add or change the duties of this position at any time.

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