Job Title: Manager of Operations Job Status: Full-time
Reports To: Deputy Director
Who We Are: Urban Recipe is an Atlanta-based non-profit organization focused on combating food insecurity in a manner that affirms dignity while providing support and a sense of community among its members and partners. For 32 years, Urban Recipe’s food cooperatives (Food Co-ops) have provided consistent food to people in need, doing so in an environment where recipients build relationships with one another and gain ownership by participating in the process. Our mission is to partner with our members and supporters in creating food security, building community, and providing a platform for personal development.
Position Summary: The Manager of Operations for Urban Recipe is responsible for the management and maintenance of the warehouse, carrying out the logistics of receiving, processing, storing, and sending inventory according to purchase orders and shipping schedules. Their duties include loading orders onto trucks and shipping containers, organizing incoming stock, and putting the appropriate labels on outgoing parcels. The Manager of Operations will also be responsible for the procurement of food for all of Urban Recipe’s programs and partnerships.
Responsibilities:
Designing and maintaining clear operational guides to ensure consistency of operations
Delivering reports to the leadership team to provide insight into the overall efficiency of the organization
Collaborating with management and executives to set departmental and organization-wide goals
Supervise warehouse and transportation staff
Onboard all newly employed warehouse workers
Ensure all operations are carried on in an appropriate, cost-effective way
Improve operational management systems, processes, and best practices
Identifying and resolving any problems in the production process
Purchase materials, plan inventory, and oversee warehouse efficiency
Develop and communicate weekly delivery schedules
Ensure all distribution trackers, logs, and administrative paperwork are completed weekly
Ensuring that all activities conform to local, federal, industry, and company standards and that the organization’s processes remain legally compliant
Formulate strategic and operational objectives for all warehousing
Perform quality controls and monitor inventory gaps
Identify innovative strategies for continually improving Urban Recipe’s impact, effectiveness, and overall quality of the warehouse and transportation
Serves as a representative of Urban Recipe at vendor locations and distributions
Wear and utilize all required PPE and safety equipment/tools
Collect merchandise from the warehouse and safely transport materials to co-op locations
Receiving and documenting merchandise for delivery or return
Keeping an inventory of all merchandise entering or exiting the warehouse
Identifying and reporting any missing, lost, or damaged materials
Act as the liaison of all warehouse partners, equipment repairs, or transportation partners
Ensuring that all the merchandise is safely and securely packed and labeled for shipping
Serve as a secondary delivery driver for all programming
Education/Certification:
Bachelor’s Degree required
Forklift license preferred
At least 3 years of experience in a warehouse position
Qualifications:
Experience with a community-based or nonprofit organization is strongly preferred
Experience with working in a forklift and CDL driving
Knowledge, Skills, and Abilities:
Have a deep commitment to the mission of Urban Recipe
Self-starter with the ability to work independently and effectively
Excellent planning and organization skills
Detail-oriented
Strong interpersonal skills
Demonstrate the use of appropriate and effective techniques to encourage orderly warehouse operations
Ability to work collaboratively with others
Previous experience interacting directly with warehouse equipment
Strong problem-solving skills
Physical Demands and Work Environment:
The employee will be required to lift and transport heavy items to waist level, up to 40lbs, daily
Frequent bending, stooping, reaching, and walking are required
Required to wear and utilize all required PPE and safety equipment/tools
To perform this job successfully, an individual must be able to perform each responsibility, competency, and essential function satisfactorily. The requirements are representative of the qualifications, knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This job description supersedes all prior job descriptions and does not constitute an employment agreement between the employer and the employee. It should not be construed as an exhaustive statement of requirements, duties, and responsibilities. Management retains the right to add or change the duties of this position at any time.