Responsibilities

  • Greet and welcome guests and clients as soon as they arrive at the office
  • Answer all phone calls and transfer the caller to the appropriate employee.
  • Provide Customer Service support as required through pre-established call routing system.
  • Document and properly communicate calls taken for service team members who are unavailable to answer the call.
  • Provide basic and accurate information in-person and via phone/email about our services
  • Receive, sort, and distribute daily mail/deliveries
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing, faxing
  • Provide administrative support to members of management.
  • Travel coordination for employees and arriving company guests, as necessary.
  • Maintain a neat, clean, and professional workstation and entrance area.
  • Assist with administrative projects.
  • Serve as the point person for office manager duties including maintenance, mailing, supplies, equipment, bills, errands, shopping
  • Schedule meetings and maintain the showroom and conference room calendars
  • Organize the office layout and order stationery and equipment
  • Plan in-house or off-site activities, like parties, celebrations, and conferences
  • Assist with business card and company apparel orders
  • Order and pick up lunch for conference room meetings
  • Clean conference room and showroom before and after all meetings
  • Maintain front parking area and communicate when these spaces are needed for meetings
  • Work with the owner's assistant as needed
  • Replenish and track all employees parking passes as needed

Experience:

At least 2 years of experience as a receptionist or office manager using a multi line phone system.

  • High school or equivalent
  • Microsoft Office: 4 years
  • Customer Service: 1 year

Knowledge, Skills and Abilities

  • Apply common sense understanding to carry out detail but uninvolved written or oral instructions.
  • Deal with problems involving a few concrete variables in standardized situations.
  • Proficiency in use of the Microsoft Office Suite, including Word, Excel, Power Point, and Outlook.
  • Advanced interpersonal skills including the ability to communicate effectively both orally and in writing with managers, supervisors, employees, and the public.
  • Ability to consistently project a professional demeanor and maintain a high level of confidentiality.
  • Ability to utilize good judgment and work independently while recognizing the importance of working within established procedures and departmental requirements.
  • Ability to independently problem-solve as well as become familiar with organizational structure to effectively handle and direct inquiries to the appropriate individual or resource.
  • Advanced skills with a multi line phone system.
  • Strong organizational skills supporting the ability to multitask in simultaneously satisfying multiple demands.

PHYSICAL DEMANDS

Ability and willingness to sit in an office environment, working at a computer, and performing data input for long periods of time. Minor lifting consisting of reams of paper and office equipment sometimes weighing up to 25 pounds.

WORK ENVIRONMENT

Normally in a typical office environment with a computer. Most of the time sitting at the front desk for most of the workday.

Benefits

  • Health Insurance (medical, dental, vision)
  • Company 401k Contribution
  • Paid Time Off
  • Paid Holidays
  • Life Insurance
  • Short and Long Term Disability Insurance
  • Referral Program Incentive
  • Parking available

Schedule:

  • 8:00am to 5:00pm MST
  • Monday to Friday

Work Remotely:

  • No

Pay: $25-$35 an hour DOE