Who is Intrepid Fiber Networks: 

At Intrepid, our mission is to deliver reliable, secure, high-capacity fiber connectivity to communities throughout the United States to meet the broadband demands of the future.  We are innovating toward a world where last-mile fiber connectivity is standard for communities everywhere. Intrepid is a Brookfield Infrastructure portfolio company led by established telecommunications executives with over 100 years of combined experience in the industry.  With a committed owner and a strong asset base, Intrepid is well positioned for growth. 


Role Summary: 

The Fiber To The Home Network Technician is responsible for maintaining and repairing all aspects of the fiber network from the OTL cabinet to the passive network devices including any and all PON nodes and their associated power supplies; assists with troubleshooting, and is responsible for all maintenance / repair to the network. The FTTH Network Technician supports outside plant, fiber optics, telecommunication architectures, and optical transport equipment and must have working knowledge of structured cabling. 



  • Daily support and maintenance of FTTH network – including: 

  • Maintenance and support of aerial and buried fiber network (carrier fiber networks, infrastructure, backbone, and lateral builds) 

  • ISP knowledge / experience 

  • Network electronics (troubleshooting and maintenance) 

  • Battery-plant replacement / support / maintenance 

  • Data center environment support (troubleshooting and maintenance) 

  • After hour support: respond to network outages, emergency restoration activities, and in support of maintenance activity** 

  • Assist in support of management of construction crews (inspect and assure construction work quality and crew safety) 

  • Performing installation, testing, and commissioning of network equipment 

  • Troubleshooting system failures and outages on the network and working to restore services in an expeditious manner 

  • Engage with and manage third party partners that are responsible for the oversight, restoration, and recovery of the network 

  • Other duties as assigned 



  • Self-starter / can operate independently and make sound decisions as it relates to support of customers and network 

  • Understanding of networking and equipment as well as network architecture and topologies 

  • Must be able to understand, read, and interpret construction documents – (network diagrams / as-builts) 

  • Experience / knowledge / background in use of OTDR – critical skill 

  • Understanding of all facets of OSP, including construction methods, materials used, and how to diagnose network outages 

  • Familiarity with MS Suite, QGIS, and Google Earth 

  • Able to maintain a customer and network health focus 

  • Some local travel will be required 

  • Possess a valid / unrestricted driver’s license and able to pass driving record background check 

  • Support site surveys and attend field meetings required to ensure projects meet the delivery/ commitment dates identified 

  • Meet response and repair intervals  

  • Can manage difficult or emotional customer situations and responds promptly to customer needs with a focus on solving conflict, not blaming 

  • Understands and prioritizes safety by observing safety and security procedures, determining appropriate action beyond guidelines, and reporting potentially unsafe conditions 

  • Ability to occasionally lift and/or move up to 75 pounds