Job description
Are you looking for a place to make an impact on patients seeking fertility treatment? Are you looking for a role that will allow you to work with multiple teams? Are you looking to expand your learning in women’s health? SpringCreek Fertility is looking for you. We are a thriving fertility practice that is looking for an IVF Coordinator to help provide amazing care to our IVF patients.
In this role you will:
- Work with nursing staff and providers to provide patients with most accurate information regarding their treatment
- Schedule appointments and meetings with providers and nursing staff
- Speak with patients regarding questions and helping to calm their anxieties
- Manage incoming voicemails and emails from patients
- Provide emotional support to patients when speaking with them
- Meet regularly and work collaboratively with nursing staff to review and prepare for upcoming IVF cycles
- Provide patients with all necessary educational materials; Including Patient Handbook, IVF checklist, reminders, and complementary services
You will be a great fit for this role if:
- 1-2 years’ experience with coordination in a busy medical office
- 1-2 years’ high level customer service
- Previous case management experience preferred
- Previous experience in women’s health a positive
- Able to manage multiple patients’ needs at a time
- Have a strong sense of time management
You will love this position if:
- You are organized with a strong eye for detail
- Have a strong passion for helping people
- You enjoy helping patients learn through their journey