Located just off Highway 280 in Menlo Park, Sharon Heights Golf & Country Club has been one of the top private golf and country clubs in the United States since opening in 1962. We have a proud history of providing excellent food, service and experiences to our members.
Why work here?
- Scholarship program for Education/Tuition assistance for yourself or child (Available after 90 days employment & during scholarship program term.)
- A company who really cares about its team members. During our 2.5 month shelter-in-place we made sure no employee was furloughed and that all team members received their full wages.
- Health benefits including medical, dental, vision
- Paid Time Off
- Holiday Bonus
- 401K after 1 year of employment (2% matching)
Job Purpose: The Member Services Specialist is essential to Membership Services and Club Operations at Sharon Heights Golf & Country Club. The Front Desk Administrator will manage the incoming traffic of the member entrance and the reception desk.
Job Summary:
Essential Functions
- Answers incoming calls in a courteous and professional manner and takes accurate messages
- Provide the highest level of customer service
- Directs calls to the appropriate department or person
- Directs Members and guests to the appropriate department or person
- Respond to member questions, concerns, and discrepancies
- Maintains CSI at or above company standards
- Maintains an organized, clean, and safe work area
- Participates in required training
- Demonstrates the Club’s Core Values
- Other duties as assigned
Qualifications/Experience
- 1-3 years of relevant experience
- Written and verbal communication skills
- The ability to work independently and with others
- Understanding of time limitations/restrictions related to various tasks and projects
- High school diploma/GED required or equivalent work experience
- Reliable, professional, tech savvy
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
Work Schedule and Hours: This is a part-time position. Must work Saturday/Sunday. Must be flexible if needed for holiday and occasional work outside of normal business hours.
Compensation: This is an hourly position starting at $25.00.
Equal Opportunity Employer
Sharon Heights Golf & Country Club (SHGCC) is an Equal Opportunity Employer. SHGCC strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. SHGCC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.