Duties and Responsibilities

    • Master Acorn Payer Credentialing software applications and the specific workflows of that application

    • Conduct client demonstrations of the software

    • Manage software implementation services to include project management, solutions consultant, developing, and managing the implementation schedule, and integrating customer processes in alignment with system capabilities

    • Manage project scope and customer expectations throughout the implementation process.

    • Consult with clients to integrate existing processes into Acorn and advise on best practices to increase client efficiency using Acorn software

    • Conduct web-based and/or onsite training

    • Establish and manage relationships with clients through ongoing communication

    • Work closely with clients and co-workers to resolve client issues

    • Assist IT Team with evaluating data conversion files for key data

    • Assisting clients with data conversion testing

    • Communicate and cooperate with internal staff and external clients in a timely and professional manner.

    • Develop presentations and content for client meetings and social media campaigns

  • Work remotely with the Acorn team and clients

 

General Qualifications, Skills, and Abilities Required

 

  • End-to-End Insurance and Payer Credentialing Experience
  • Ability to work in a highly agile environment independently and remotely or within a team dynamic
  • 2+ years of payer credentialing experience in hospital credentialing and privileging
  • Knowledge and understanding of physician onboarding, credentialing & re-credentialing, privileging
  • Experience giving presentations and demonstrations
  • Possess a strong proficiency with Microsoft Office Suite (Word/Excel/Outlook/Power Point)
  • Ability to manage multiple tasks for multiple projects with the ability to work within deadlines
  • Must have excellent customer service skills and can work with client-facing teams to onboard and train Medical Staffing Professionals
  • Must have strong time management and organization skills
  • Must possess excellent verbal and written communications skills
  • Must have home-based office capabilities for streaming internet proficiently for remote work

 

Bonus Points:

  • Navigating, training, and using web-based software systems
  • Credentialing software application management
  • QA Software review and analysis
  • Business requirements gathering

 

Additional Information to include in resume:

  • Provide professional references upon request
  • List technology solutions you have used and have trained on in the past and present.