Responsibilities:

• Provide excellent, timely, accurate and professional customer service
• Handle incoming orders and input into order entry system
• Review orders for accuracy and completion
• Assist customers/clients with questions or problems on their orders
• Maintain necessary data within order entry system to ensure efficient processing
• Work on variety of web-based client systems
• Communicate openly with clients and internal sales department to resolve inquires

Requirements:

• Must have Microsoft Excel experience including spreadsheet development and the ability to create simple formulas and sort data
• Flexible with excellent customer service and communication skills
• Problem solver with strong analytical skills
• Ability to work well under pressure
• Organized and detail oriented
• Great data entry skills
• Accuracy in your work
• Attention to detail
• Ability to work as part of a team as well as independently

Preferred skills:

• Experience with SAP preferred
• Bilingual in Korean preferred