Responsibilities:

  • Provide excellent, timely, accurate and professional customer service
  • Handle incoming orders and input into order entry system
  • Review orders for accuracy and completion
  • Assist customers/clients with questions or problems on their orders
  • Maintain necessary data within order entry system to ensure efficient processing
  • Work on variety of web-based client systems
  • Communicate openly with clients and internal sales department to resolve inquires


Requirements:

  • Must have Microsoft Excel experience including spreadsheet development and the ability to create simple formulas and sort data
  • Flexible with excellent customer service and communication skills
  • Problem solver with strong analytical skills
  • Ability to work well under pressure
  • Organized and detail oriented
  • Great data entry skills
  • Accuracy in your work
  • Attention to detail
  • Ability to work as part of a team as well as independently


Preferred skills:

  • Experience with SAP preferred
  • Bilingual in Korean preferred