This role is based out of our corporate headquarters office in Boston headquarters. We are a flexible hybrid environment with 3 days a week (Tuesday, Wednesday, Thursday) in the office. Please note that we are only accepting candidates that reside in the greater Boston area.
We are seeking a highly motivated, innovative, and data-driven Product Manager to join our team at Labviva. Reporting to the Vice President of Product, you will be responsible for advancing our e-commerce search experience, ensuring users can intuitively and efficiently discover the products and information they need within the Labviva Purchasing Platform.
In this role, you will work closely with cross-functional teams, including engineering, design, sales, and customer success, to define and deliver solutions that enhance the search functionality and overall user experience. You will identify and prioritize customer needs, transforming them into product roadmaps and user stories while ensuring that our search technology aligns with our business goals.
How You Will Contribute
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Lead the strategy and execution of search and discovery features, including relevance algorithms, filters, faceted search, and personalization.
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Leverage advanced technologies (such as AI/ML) to improve search performance, ranking, and contextual relevance for diverse user needs.
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Collaborate with data and engineering teams to enhance catalog data pipelines and Product Information Management (PIM) systems, ensuring seamless data flow, enrichment, and optimization to support search accuracy.
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Define and track key metrics for search performance, user engagement, and customer satisfaction, using insights to drive continuous improvement.
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Conduct customer research to identify pain points and opportunities, ensuring the search experience meets the needs of researchers, procurement professionals, and suppliers.
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Partner with engineering to write user stories, define product requirements, manage backlogs, and deliver high-quality product enhancements on time.
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Communicate product updates and progress effectively to internal stakeholders, including executive leadership, sales, and customer success teams.
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Monitor competitor products and industry trends, identifying opportunities for differentiation and innovation in e-commerce search.
What You Bring to the Team
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3+ years of experience in product management, with a focus on e-commerce search, search platforms, or similar domains.
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Strong analytical skills, with experience in search-related performance metrics, user behavior analysis, and data-driven decision-making.
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Self-motivated and customer-empathetic problem solver with a proven ability to identify needs and translate them into impactful features.
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Familiarity with AI/ML applications in search, including ranking, personalization, and natural language processing.
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Excellent communication skills, with the ability to articulate complex ideas clearly to diverse audiences.
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Experience with agile development methodologies, backlog prioritization, and close collaboration with engineering teams.
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Proven ability to manage multiple priorities in a fast-paced, high-growth environment.
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Bachelor's degree in a relevant field, such as computer science, information systems, or business administration.
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Experience in startups, biotech, life sciences, or higher education research is a plus.
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Familiarity with product data, taxonomy, or catalog enrichment is preferred but not required.
About Labviva
Labviva is on a mission to accelerate the pace of life science research. We connect researchers with suppliers of reagents, chemicals, and instrumentation in an intuitive, user-friendly platform that balances the priorities of scientists with purchasing compliance requirements.
We are a venture-funded startup driven by the unique contributions of our team. At Labviva, we cultivate a diverse and inclusive workspace, believing that respect and support enable everyone to make a meaningful impact.
We offer a competitive benefits package, including a hybrid office work option, health benefits, flexible time off, parental leave, equity, and more—including Thursday company lunches!