About the Role

As a Technical Business Analyst on the Implementation Team, you will help advance Labviva’s internal processes and allow us to scale effectively. The implementation team is responsible for providing superior implementation and integration services to ensure adaptability of the platform and customer success. You are a fit for the role if you enjoy working on end-to-end solutions in a collaborative environment. Ideally you have experience with e-commerce platforms, database systems and are comfortable working in a dynamic environment.


How You Will Contribute

  • Develop and understand the business needs and processes of Labviva customers

  • Conduct thorough requirement gathering for current or potential customers and turn requirements into useable documents, tasks, tickets, and outcomes

  • Conduct analyses based on marketplace, operational, and business segment data and also examine information to identify trends, patterns, gaps and insights

  • Support integrations between different business systems

  • Proactively identify futures needs or processes to help streamline the business

  • Lead technical discussions with customers

  • Responsible for consistently evaluating new functionality opportunities within Labviva and how or when new processes/feeds/artifacts can be reused in other areas

What You Bring to the Team

  • Display effective research, problem solving, analytical, critical thinking, influencing, and relationship management skills

  • The ability to grasp complex situations quickly and solves problems creatively

  • Natural curiosity and acumen with new business tools, technology, and applications

  • Strong written and verbal communication skills

Experience With One of More of the Following

  • Bachelor’s degree in Business Administration, Computer Science, Engineering, Mathematics, or other technical or business-related field. MBA a plus.

  • 5+ years experience as business analyst, consultant, or technical role

  • Experience defining and documenting business requirements

  • Proven track record using data and metrics to uncover business insights that assist in the decision-making process

  • Experience with BPMN process modeling

  • Experience with SAP, Oracle, or other ERP systems


Labviva is on a mission to accelerate the pace of life science research. We are a venture-funded company that acknowledges that the unique contributions of each team member drives our success. We commit to creating a diverse and inclusive workspace where people can make a positive impact. At Labviva we invest in our employees and strongly believe that a culture of respect and support drives success for all involved. We provide a competitive set of benefits including but not limited to healthcare, maternity/paternity leave, and equity.

To ensure that our products and culture continue to incorporate everyone’s perspectives and experience we do not discriminate on the basis of race, religion, national origin, sexual orientation, gender identity or expression, age, disability, marital, veteran status and all classifications protected by discrimination laws.