As part of our commitment to delivering world class products, Full Speed ​​Automation is seeking an experienced technical writer for producing customer facing documentation for our upcoming products.

Reporting to our Director of Product Engineering, your duties will extend to every product suite in the company to provide engaging and useful documentation for each product.

To be successful in this role, you should exhibit a stong ability to evaluate and analyze complex information, and transform this into a form that is easily digestible and simple to understand.

Responsibilities:

  • Obtain a deep understanding of products and services, working closely with various departments to understand use cases and features.

  • Research, outline, write, and edit new and existing content that translates complex product information into simple, polished, and engaging content.

  • Capture feedback and insights that could generate product improvements and greater success for our users.

  • Research, create, and maintain documentation templates that uphold organizational and legal standards.

  • Produce content and aids in alternative media forms for maximum usability.

Requirements and Skills:

  • 3 - 5 years of proven work experience as a Technical Writer or similar role.

  • Experience writing documentation and procedural materials for multiple audiences.

  • Ability to quickly learn and understand complex topics.

  • Experience working with engineering and product management to improve user experience.

  • Work alongside development timelines to ensure timely delivery of supporting documentation for new features and functionality.

  • Experience with Docusaurus highly desired.

  • Experience writing Markdown, HTML and CSS code highly desired.

  • Superior written and verbal communication skills, with a keen eye for detail.