Position Overview
Responsibilities
- Maintain accounting records for student accounts; compile, verify and reconcile financial data; prepare statistical and financial reports; research and resolve errors and discrepancies; read and interpret computer generated reports.
- Thorough knowledge of policies, procedures, and outside regulations such as Federal Title IV, State and VA pertaining to cash management and administration of aid.
- Exceptional interpersonal and customer service skills and the ability to work with representatives. From public and private entities and handle potentially sensitive situations. Demonstrative consultative skills in working with internal and external constituent groups in higher education.
- Ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies.
- Assess tuition and fees to coordinate bill preparation with the Registrar and Financial Aid departments.
- Assess tuition and fees to coordinate bill preparation with the Registrar, Financial Aid and the Director of Student Financial Services.
- Collaborate with Enrollment Management colleagues, to improve, enhance and streamline the student experience between the Office of the Bursar, Admissions, Registrar and Financial Aid.
- Supervise the Student Accounts Coordinators and other Office of the Bursar support staff.
- Ensure the accurate and timely processing of all activities associated with student receivables, including billing, collections, account reconciliation and the preparation of 1098T forms.
- Ensure compliance with the state of MA health insurance requirements.
- Reconcile Title IV book voucher expenditures monthly.
- Maintain Title IV annual authorizations and process Title IV credit balances.
- Keep up to date on changes to State and Federal regulations regarding student accounts, student refunds, student financial responsibility, 1098T processing, and cash/credit handling.
- Oversee the out of school and in school collection efforts, including referrals to collection partners.
- Ensure timely response to all messages related to student bills and student financial services.
- Perform other duties as assigned.
Qualifications
- A Bachelor of Science degree in Business Administration (Management or Accounting) or related degree/experience.
- Extensive job-related experience in managing, directing, and motivating staff.
- Thorough knowledge and understanding of the student financial operations in higher education environment.
- Effective written and oral interpersonal and communication skills, knowledge of business management principles, methods, and procedures.
- Computer skills including Microsoft Office, Word, and Excel.
- Working knowledge of generally accepted accounting/bookkeeping principles and methods and terms,
preferably with an emphasis on college and university accounting.
- Experience with cash handling and collection activity regulations and mandates.
- Experience with state and federal laws affecting college accounting.
- Knowledge of financial aid funds and the disbursement process.
- Ability to perform management and administrative duties; analyze critical situations accurately and take prompt actions.
- Must be analytical and detail oriented.
- Comprehensive knowledge of financial record-keeping, procedures, and practices; Ability to interpret a wide variety of written rules and regulations.
- Candidate must be able to handle all activities and highly confidential information with patience, discretion, tact, and a keen eye for detail while working with people from a wide variety of backgrounds.
- Bilingual language is a plus.
Working Conditions
- Sedentary work. Exerting up to 10 to 15 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Stooping and bending the body downward and forward.
- Normal office conditions. Must be available to work a flexible schedule.
- Travel is primarily local during the business day. May require travel to other locations occasionally.
Benefits and Perks
- Medical, Vision, and Dental
- Life, AD&D, Short, and Long-Term Disability
- Paid Vacation Time, Sick Time, and Holidays
About Ambow Education USA
Ambow Education USA has a mission to redefine the way higher education operates and services its community. Formed in 2020 following the acquisition of Bay State College (Boston) in 2017 and NewSchool of Architecture & Design (San Diego) in 2020, Ambow Education plays an integral part in the delivery of critical services to students, faculty, and staff.
The ever-changing landscape of higher education provides great opportunities to seek better ways to serve students, faculty, and staff. Ambow Education USA Shared Service is pursuing such opportunities to engage educational leaders from varied disciplines for their visionary, innovative, and strategic thinking to build a best-in-class shared service organization. Our goal is to deliver cost effective operational services, first class customer/user experiences and valuable insight into business performance.
The College is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy, and pregnancy-related conditions, or any other characteristic protected by law.