Accomplish Health is a telehealth obesity medicine practice providing science based, stigma free personalized care. By first treating the underlying metabolic conditions including insulin resistance, type 2 diabetes, and obesity we help people to build sustainable, healthy habits while maximizing the affordability and accessibility of the care each person needs. 

Accomplish Health is a data-centric, objective focused, collaborative, and iterative culture where feedback and open communication are encouraged. We’re building experiences and creating clinical tools that help healthcare professionals personalize the experience for each patient. Our clinical model leverages pharmacotherapy, nutrition therapy, health coaching, and connected devices in a virtual care environment. 

We are looking for talented and passionate people to join our team and be part of working towards our mission.  We are seeking a proactive, highly organized, and personable professional to serve as the Executive Assistant to our CEO while also assisting with front desk support. This hybrid role is critical to ensuring smooth day-to-day operations and creating a positive experience for team members, partners and patients. This opportunity is perfect for an energetic self-starter who wants to join a fast-growing startup and become an instrumental part of the team.

 

KEY RESPONSIBILITIES

• Manage the CEO's calendar, including scheduling meetings, appointments and travel arrangements.

• Coordinate and prepare materials for meetings, presentations, and reports.

• Serve as the primary point of contact for the CEO, managing communication and correspondence.

• Assist with project management and follow-up on key deliverables to ensure timelines are met.

• Handle confidential information with discretion and professionalism.

• Answer and direct phone calls, emails, and inquiries to the appropriate teams.

• Answer phone calls from patients, providing a professional and empathetic experience. Address basic inquiries, assist with scheduling, or route calls to the appropriate team member.

• Manage incoming emails and messages, ensuring timely responses to patient and customer needs.

• Assist with the design and implementation of best-in-class customer support policies and procedures to measure success

• Coordinate regularly with other team members to build processes and cross-functional workflows that enable each team to function alongside one another efficiently and effectively, with a patient-first mentality

 

BACKGROUND AND EXPERIENCE

• Bachelor's degree in related field

• 3+ years of experience in executive support, administrative roles, or office management, ideally in a startup or healthcare environment.

• Ability to show empathy and passion for outstanding customer service

• Excellent verbal and written communication skills

• Exceptional problem solving and critical thinking skills

 

ADDITIONAL DETAILS:

• Competitive compensation (combination of salary and equity)

• Health, Vision and Dental insurance coverage

• Life and AD&D insurance 

• Access to mentorship opportunities with management, investors, and advisors

 

WHAT TO EXPECT AT ACCOMPLISH HEALTH:

• We are a remote-first, progressive, and technology focused workplace

• We are a mission-driven organization made up of veteran entrepreneurs and healthcare professionals passionate about treating obesity and related metabolic conditions.

• We care about the well being and growth of our patients, employees, and community.

• We are an equal opportunity employer that values diversity at our company.

• We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

• We are backed by top venture capitalists and entrepreneurs who have invested in or founded billion dollar startups