Accomplish Health is the industry leader in telehealth obesity care; redefining remote medical weight management and medical bariatrics. We provide evidence-based stigma-free care managed by obesity specialized physicians and dieticians. Our mission is to help our patients achieve sustainable metabolic health, weight loss and wellness. 

Our clinical model leverages pharmacotherapy (prescription drugs), nutrition therapy, health coaching, and connected devices (i.e. scales, blood pressure cuffs) in a completely virtual care environment. We’re building patient experiences that make it simple for them to get treatment and build sustainable, measurable healthy habits that lead to long term wellness. 

We are seeking an experienced and visionary Head of Operations to join our healthcare startup and lead operational strategy and execution. The ideal candidate will bring a deep understanding of healthcare operations, a passion for innovation, and a track record of driving growth in dynamic environments. As Head of Operations, you will collaborate with executive leadership to scale our services, optimize processes, and ensure the highest standards of care and compliance. 

What you'll do:

  • Develop and implement operational strategies to support the company’s growth and mission, focusing on scalability, efficiency, and healthcare compliance.

  • Oversee and refine operational processes to ensure efficiency and patient satisfaction

  • Build, lead, and mentor a high-performing operations team, fostering a culture of collaboration and continuous improvement.

  • Manage budgets, financial forecasting, and resource allocation to ensure sustainable growth while achieving financial goals.

  • Work closely with executive leadership, product development, and clinical teams to ensure alignment and integration across all departments.

  • Ensure adherence to healthcare regulations and quality standards; proactively identify and address operational risks.

  • Leverage data analytics to measure operational performance, identify trends, and guide decision-making.

  • Prioritize the improvement of patient and client experience by optimizing services, workflows, and communication channels.

  • Develop and maintain relationships with key stakeholders, including healthcare providers and partners.

  • Stay abreast of healthcare trends and technologies, driving operational innovation and adaptability to keep pace with industry changes.

Your Experience and Skills:

  • Bachelor’s degree in Business Administration, Healthcare Management, or a related field; MBA or relevant advanced degree preferred.

  • 10+ years of experience in operations or healthcare management, with at least 5 years in a senior leadership role within a healthcare or health-tech setting.

  • Proven track record of successfully scaling operations within a startup or high-growth environment.

  • Demonstrated ability to lead and inspire cross-functional teams, fostering an inclusive, results-driven culture.

  • Strong strategic planning skills with the ability to analyze complex situations and develop innovative solutions.

  • Proficiency in budget management, financial forecasting, and cost control to drive operational efficiency.

  • Expertise in project management and process improvement methodologies 

  • Skilled in using data analytics and KPIs to drive operational performance and continuous improvement.

  • Exceptional communication, presentation, and negotiation skills, with the ability to engage stakeholders at all levels.

  • Familiarity with healthcare IT systems, electronic health records (EHR), and emerging health tech solutions.

  • Ability to thrive in a dynamic, fast-paced environment, managing multiple priorities with agility and focus.

Compensation, Benefits, Resources:

  • Competitive salary commensurate with your experience 

  • Excellent benefits including healthcare, dental and vision

  • Stock Options 

  • Flexible PTO

  • Access to mentorship opportunities with company management, investors, and advisors

Who we are:

  • We are a remote-first, progressive, and technology focused workplace

  • We are a mission-driven organization made up of veteran entrepreneurs and healthcare professionals passionate about treating obesity and other metabolic conditions

  • We are a data-centric, objective focused, collaborative, and iterative culture where feedback and open communication are encouraged. 

  • Our investors are top venture capitalists and entrepreneurs who have backed or founded unicorns like Zocdoc, Grove, Ginkgo Bioworks, Sweetgreen, Udemy, Clover Health, ASAPP and Moat

  • Accomplish Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

  • We care about the well being and growth of our patients, employees, and community