Position Title:                  Development Operations and Gift Administration Manager

Department:                    Development

Reports To:                       Director of Donor Relations and Development Operations

Direct Reports:              None

Type:                                     Full-Time; exempt; salaried

Compensation:              $60,000 annual salary paid twice-monthly

Schedule:                          Standard weekday office hours with night/weekend hours based on Broadway Dallas event/meeting programming

Desired Start Date:     January 21, 2025

Location:                            Music Hall at Fair Park, Dallas, TX

Remote Work:                Flex: In person at the worksite, with up to two (2) days/week remote as assigned by supervisor

 

Position Summary:  

The Development Operations and Gift Administration Manager supports the Broadway Dallas development team in the successful and effective implementation of its annual fundraising, donor communications efforts, and overall day-to-day internal operations. This position assists in the planning and is responsible for the execution of annual fund solicitations, data entry and reporting, donor benefit fulfillment, and other fundraising-related administrative functions.  

 

Broadway Dallas’ rapidly growing fundraising efforts would not be complete without the leadership and work performed by the Development Operations and Gift Administration Manager. This position plays an integral role in raising the more than $4 million annual contributed income goal.

 

This detailed, caring, social, and highly organized individual will be joining and joyfully collaborating with a team of fundraising professionals with other areas of fundraising expertise in events, corporate/foundation, and individual giving—all led by the VP of Development. Collectively, the development team has increased gross contributed revenue to the nonprofit organization by more than $1 million in three years.

 

This position requires regular on-site work in and around the Music Hall at Fair Park. Familiarity with Fair Park and its surrounding neighborhoods is strongly preferred.

 

Responsibilities include but are not limited to: 

• Processing, cash handling, and financial reporting activities for all incoming charitable gifts including online payments and gifts received via cash, credit card, ACH, stock transfer, IRA, donor-advised fund, or planned gift.
• Serve as point-of-contact for donors with questions regarding gift types, tax-deductibility, and installment plans.
• Maintain personal contacts and login accounts for donor-advised funds, charitable funds, and matching gift institutions.
• Aid in the execution of donor database management by ensuring accurate and consistent data entry, maintaining a high standard of data hygiene and data integrity, and developing and adhering to standard operating procedures and a style guide.  
• Field requests from Development team members, finance department, and organization leadership for database list pulls, statistics, and financial reports. Fulfill donor benefits and stewardship communications including acknowledgement letters, parking passes, complimentary dinner and beverage vouchers, etc.
• Assist the annual fund concierge role with donor ticketing requests including ticket sales, exchanges, donations, and upgrades during high-demand times.
• Coordinate donor appeals including acquisition, lapsed, upgrades and renewals.
• Conduct donor research.

• Provide administrative and operational support for development special events including press conferences, salons, dinners, the annual gala, and more.
• Assists with the planning and execution of the Broadway Dallas gala registration process in conjunction with the director of donor relations and development operations.
• Assist in the cultivation and stewardship of donors with on-site presence at Broadway Dallas shows and events.
• Maintain confidentiality.

 

Requirements: 

• One year of full-time nonprofit development/fundraising experience.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook) and CRM software.
• Ease in relating to people from varying educational, cultural, and social backgrounds.
• Proven ability to work effectively with teams, up, down and across internal organizational lines and with outside partners.
• Demonstrated excellence in verbal and written communication in person, on the phone and through correspondence. A writing sample will be required as part of the interview process.
• Access to consistent method of transport to/from the Music Hall at Fair Park and other designated work locations (venues, off-site event/meeting sites, etc.)

 

Preferred Skills/Qualifications:  

• Bachelor’s degree or equivalent

• One year or more of experience in donor database, ticketing/CRM or other moves management software and practices: Raiser’s Edge, Archtics, etc.
• Experience working in an arts and culture organization.
• Demonstrated appreciation of musical theatre or the performing arts in general. 

 

Working Conditions:

• Regular office environment.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

 

Benefits:

• Generous benefits package including heath, dental, and vision insurance, participation in the organization retirement plan, PTO allowance, and other benefits allotted to full-time employees.
• Employee Assistance Program.
• Drug Free, Safe Workplace, and Anti-Harassment Policies.
• Professional development opportunities, including trainings and seminars on topics such as Equity, Diversity, Inclusion, & Access (EDIA), safe space training, and other opportunities.
• Occasional access to complimentary tickets to theatrical performances in the Music Hall and at surrounding arts organizations/events.

 

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Broadway Dallas is committed to a diverse and inclusive workplace, so applicants excited about this role but whose experience doesn’t align perfectly with every qualification are encouraged to apply.

 

About Broadway Dallas

The non-profit Broadway Dallas, formerly Dallas Summer Musicals, has presented the best of Broadway touring productions to North Texas audiences since 1941. Located in the historic Music Hall at Fair Park, Broadway Dallas promotes excellence in live musical theatre with year-round performances for diverse audiences of all ages, impacting the lives of children and families through education and community outreach programs, while enriching the cultural landscape of North Texas and the Southwest Region. As a 501(c)(3) non-profit organization, Broadway Dallas relies on a variety of funding sources to offer affordable ticket prices, preserve the beautiful historic theatre, educate young audiences, and develop impactful community programs.

 

Broadway Dallas does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, sub-contractors, vendors, and clients.

 

Disclaimer:

 

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

 

The Employer retains the right to change or assign other duties to this position.