The Social Impact Division currently seeks a passionate, experienced and impactful social impact Account Manager to join its growing team. The Account Manager will play a pivotal role in driving positive change for the clients and partners we serve.

Our ideal candidate is:

• Passionate about social impact and has a clear sense of the social impact landscape

• An experienced account manager or consultant with several years experience leading multiple clients and/or teams

• Someone that thrives in an multifaceted and fast-paced client-service environment

• A creative-thinking, collaborative professional who can co-create & implement social impact initiatives & communications plans that deliver impact in ways that can be measured and felt

• Professional work experience in social impact, CSR, or ESG with a focus on social impact causes, international development, economics, public affairs, sustainability, and/or philanthropy

• An expert communicator, experienced researcher & proven strategist committed to delivering excellent work

• A personable, client-facing professional with expertise in stewarding relationships

• A detail-oriented and capable generalist who is skilled in adapting to program and clients needs

Responsibilities:

• Lead account teams and manage social impact projects from start to finish; keep client programs on schedule and ensure all deadlines are met.

• Conceptualize, develop and execute thoughtful and comprehensive social impact strategies

• Conduct regular and thorough research on topics relevant to social impact

• Serve as a day-to-day client contact — flagging, triaging, and directly managing issues as they arise

• Work with senior management to respond to client requests and ensure requests are handled in a timely and efficient manner

• Participate in new business meetings, creating proposals as needed

• Stay updated on global news and relevant social impact trends, causes, and best practices to contribute informed recommendations for clients

• Create, edit and proofread materials including press releases, decks &, pitches, fact sheets, FAQs, briefing notes, and client correspondence

• Develop impactful and trusting relationships with clients

• Manage and grow media relationships, as well as author and support content and thought leadership strategy for social impact clients

• Collaborate with communications teams to develop compelling narratives and campaigns for existing and prospective clients

• Other duties and responsibilities may be assigned as the division expands its capabilities and offerings

Qualifications:

• 5+ years experience working on global CSR or ESG efforts or complex social impact initiatives or on issues related to sustainability, SDGs, DE&I or philanthropy

• Professional work experience. at an agency/strategic consulting firm or similar setting

• Several years experience. building & supporting cross-sector partnerships, programs or campaigns with diverse stakeholders (talent, government champions, private sector partners, philanthropists and/or NGOs)

• Experience working on or designing social impact initiatives, issue or policy campaigns or cause partnerships preferred

•  Excellent written & verbal communication skills

• Exceptional research capacity, strategy development & critical thinking capacity

• Solid decision-making abilities & accountability

• Exceptional judgment when working with clients & internal teams

• An entrepreneurial spirit; you enjoy over-delivering rather than meeting expectations and take genuine pride in being part of something good

• Organized, detail oriented, and able to excel at managing multiple projects simultaneously

• Willingness and ability to work select evenings/weekends and travel

• Bilingual (not required but a plus)