The Accounts Receivable Specialist plays a key role in managing the day-to-day accounts receivable function, including invoicing, cash application, and collections. This role is responsible for maintaining accurate customer accounts, supporting timely cash flow, and resolving billing issues.
The Specialist will handle routine to moderately complex discrepancies, partner cross-functionally with internal teams, and contribute to process improvements over time. This is an opportunity to take on increasing ownership and complexity within a collaborative accounting team.
Key Responsibilities
- Support and manage full-cycle accounts receivable processes, including invoicing, cash application, and collections
- Prepare, review, and issue accurate and timely customer invoices
- Collaborate with client management teams to set up and maintain customer profiles, billing structures, and invoicing schedules
- Manage client onboarding, including portal registrations and vendor documentation
- Receive and apply customer payments; investigate and resolve discrepancies as needed
- Monitor AR aging and support collection efforts, including outreach on past-due balances
- Investigate and resolve billing discrepancies, including short payments and unapplied cash
- Maintain accurate and organized AR records and customer documentation
- Respond to customer and internal inquiries regarding invoices, payments, and account balances
- Partner with internal teams (client leads, operations, accounting) to resolve billing issues
- Track and manage customer advances, reimbursable expenses, markups, and other fee types
- Escalate more complex or unresolved issues as needed
- Assist with month-end and year-end close activities related to AR
- Provide documentation and support for internal and external audits
- Support reporting and analysis by preparing AR data and summaries for management
- Identify opportunities for process improvements and increased efficiency over time
- Handle sensitive financial information with a high level of discretion
- Assist with additional accounting tasks as needed
Qualifications and Skills
- Bachelor’s degree in Accounting, Finance, or related field preferred
- 3+ years of accounts receivable or general accounting experience
- Solid understanding of AR processes, billing, and reconciliation
- Experience with accounting/ERP systems (e.g., NetSuite, QuickBooks)
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Excel (basic to intermediate)
- Ability to manage multiple priorities and meet deadlines
- Strong communication skills and ability to collaborate cross-functionally
- Comfortable handling routine to moderately complex issues with limited oversight
In-office schedule: Hybrid – 4 days/week in CA office
The Lede Company is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
ABOUT THE LEDE COMPANY
The Lede Company is a full-service strategy, communications and social impact consulting firm, specializing in corporate, entertainment, brand and nonprofit sectors. With dedicated Talent, Music, Strategic Communications, Brand, Content and Social Impact divisions, we work with our clients to advance business and social outcomes through innovative storytelling, media, campaigns and partnerships. Our service offerings draw on our expertise, relationships, and resources, all of which enable us to exceed client expectations and ultimately deliver results.