COVENANT HOUSE CALIFORNIA

JOB DESCRIPTION: Resident Advisor

 

As our direct care staff work with youth that are 18-24 years old, we require that applicants are at least 25 years old.

POSITION SUMMARY: Under the supervision of the Resident Manager or ARM, the Resident Advisor is responsible for providing shelter supervision (custodial) and delivery of residential services to residents within the framework of the Mission Statement, Five Principles. This position is required to adhere to all agency Policies, Procedures and practices (time/attendance, cell phone, telecommunications, safety, remaining awake/alert, etc). This position requires on-duty meals and breaks and for employees to sign the attached on-duty meal request form. Per-Diem staff must work at least 1 shift every 30 days. Overnight staff must stay awake for the entirety of the shift.

CLASSIFICATION: Non-Exempt Hourly position, Full-Time 40-hours per week

PAY RATE: $20.49 per hour

SHIFT: Evening Swing Shift 3:30 pm - 12:00 am

ESSENTIAL FUNCTIONS:

Essential Functions of Resident Advisor’s is to support Case Managers, Supervisors, and other program areas in providing residential services as outlined below:

  • Provide custodial supervision of the shelter, including coverage of the various areas of the facility.
  • In compliance with established policies and procedures, provide support for Case Managers and Supervisors, including, but not limited to, the following:

  • Sign out TAP cards, as designated.

  • Pack, tag and store belongings of discharged residents.

  • Inspect the facility for safety and maintenance.

  • Log medication and document when resident takes their medication

  • Answer telephones and monitor residents’ telephone calls.

  • Complete work orders and requisitions, as needed.

  • Complete discharge paperwork.

  • Build rapport with residents.

  • Work directly with residents doing triage, (i.e., field questions, ask what residents need, clarify the problem, ask if Case Manager is aware of a problem, etc.).

  • Supervise residents in completion of chores and supervise at client mealtimes.

  • Inspect common areas and bedrooms for cleanliness on a daily basis.

  • Monitor residents in clothing room.

  • Be alert to residents and surroundings even during one-on-one conversations.

  • Function as Person in Charge (PIC), as designated.

  • Provide support to Human Trafficking victims, residents with higher mental health needs that are permitted to stay on-site during the day for additional support.

  • Coordinate and facilitate in-house group activities for the residents.

  • Assist with supervision of residents during special activities and outings.

  • Be timely and present at all scheduled meetings, including transitions, staff meetings and trainings.

  • Professionally document, as needed. This includes documenting residents’ files, critical incident reports, transition book, special covenants, and other forms, as necessary.

  • Develop knowledge of the current community resources and referrals, which may entail attendance at off-site meetings and trainings.

  • Communicate pertinent information to Case Managers, Supervisors, and Supportive Services.

  • Be familiar and comply with agency policies and procedures. Report any deviations to Supervisor.

  • Understand and integrate the Five Principles of the Covenant House Philosophy, (immediacy, sanctuary, value communication, structure, and choice).

  • Other duties as assigned by supervisor

 

JOB REQUIREMENTS:

EDUCATION: High School Diploma Preferred. Relevant life and / or work experience will be considered in lieu of HS Diploma.

EXPERIENCE: Minimum of 1-2 years’ experience working with at risk youth.

SKILLS: Must have strong verbal and written communication skills and strong organizational skills. Must be computer literate (Word, Outlook, ACCESS, etc.) Must be a self-starter and team player with the ability to work with other staff members, clients, vendors and the public.

TRANSPORTATION: Must have valid CA driver’s license, good driving record and reliable transportation. May need to transport clients/staff if required using agency transportation.

WORKING CONDITIONS: General business/office environment. Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. Weekend/Holiday work may be required.

KNOWLEDGE: Adolescent Development, Crisis Intervention, Multi-cultural Awareness, knowledge/training of Pro-Act, CPR and FIRST AID.

SUPERVISORY DUTIES: N/A

EQUIPMENT USED: Computers (including email), telephone, and fax.

 

Covenant House California does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Covenant House California is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.