Who We Are:

Animal Eye Guys of South Florida was founded in 2012 by Dr. Robert Swinger and a single, tenacious employee that served as technician, receptionist and public relations specialist in one! Eight years later, we have only continued to grow to serve multiple counties throughout Florida from 7 different locations. We are pleased to say, our first employee remains a valued member of our Animal Eye Guys Team to this day. We contribute our success to the same sense of duty that wed with eight years ago - provide a memorable experience to each and every client through our over and above standard of care and our ability to educate our pet parents on the healthcare concern at hand.

Our Opportunity:

Animal Eye Guys of South Florida is searching for a full time Client Care Specialist for our South Miami location. Characteristics of the candidates we are looking for include being compassionate, enjoy listening, eager to solve problems, and having a passion to be helpful. Candidates that are optimistic, outgoing, social and looking for long term employment are who we are looking for.

What you’ll do:

  • Create the first impression of our practice to all new clients and nurture existing relationships with established clients in person and over the phone.
  • Provide premier customer care creating a memorable and lasting impression while exuding a caring, confident, and driven interaction with our clients.
  • Checking in and out clients for appointments, taking payment for services, answering multiple phone lines and answering questions specific to our specialty at the front desk of our clinic.

What you’ll need:

  • Outgoing, bubbly and social personality
  • Spot on written and verbal communication skills
  • Interest in learning about Veterinary Ophthalmology
  • A love for animals
  • An enjoyment to cultivate customer relationships
  • Strong typing skills (minimum 45 wpm)
  •  Flexible schedule, nights, holidays and weekend availability
  • Ability to work Monday through Saturdays
  • Finesse in handling challenging client interactions over the phone, via email and in person
  • High School Diploma or 3 years of customer care experience
  • Bilingual in Spanish strongly preferred
  • Cornerstone experience is a plus

The Benefits:

Just as hard as we work on taking care of our patients, we do the same for our amazing employees. Aside from being a part of a team that makes a difference in animals lives every single day some other benefits include:

  • Uniform Allowance
  • Medical, Dental, and Vision Insurance
  • Wellness Plan
  • 401k with employer matching
  • PTO
  • Pet Care and Pet Food Discounts

We are a rapidly growing business and are looking for stellar candidates to join our family. If you can converse with customers, build relationships and leave clients saying WOW we want to hear from you!

Life is short so why not work somewhere AWESOME?