The Data Analyst team at SmarterTravel works on all aspects of our business, from optimizing the user experience on our sites to monetization to growing the reach of our marketing.  We work with SQL, Python, Excel, R, and more and are looking for people who have demonstrated the ability to learn skills quickly.  We want analytical thinkers interested in scaling our business and leveraging data to give our users the best experience.  A great Data Analyst will be able to identify a need, plan out a data-driven process to meet that need, and successfully execute the plan.  Analysts are additionally responsible for identifying, tracking, and reporting key metrics for existing systems. 

Job Duties: 

• Analyze, track, and communicate performance of initiatives.

• Set up and maintain monitoring and dashboards for performance, KPIs and overall team success.

• Use data to identify areas for growth and provide recommendations for increased scaling or efficiency.

• Report results of ongoing work to team members, outside partners, and leadership.

• Maintain data coverage on key features to ensure reliable tracking by identifying where reporting is lagging and addressing underlying causes.

• Provide ad hoc assistance to team members for their data needs.

Required Education, Training, Knowledge, and Experience:

• 1-2 years of experience working in a quantitative role, preferably in data analytics or a related position.

• Proficient in SQL and/or other data analysis tools (R, Python, etc.).

• Strong understanding of statistical analysis.

• Ability to translate results into effective data visualizations.

• Strong problem-solving skills.

• Demonstrated ability to translate business requirements into data analysis tasks.

• Excellent attention to detail.

• Clear communication and collaboration skills in a team environment.

Desired Education, Training, Knowledge, and Experience:

• Experience in reporting and presenting data-driven insights to stakeholders.

• Understanding of A/B testing methodologies and statistical significance.

• Knowledge of web analytics tools, such as Google Analytics and code management platforms.

SmarterTravel’s Leadership Principles

• Take Big Swings - Thinking small is a self-fulfilling prophecy. Leaders strive to spend their time exclusively on what’s important, and they shed the rest. They seek out the highest return on their team’s time and effort.

• Data Driven - Leaders work backwards from the solution to generate plans. They use data to be sure their time and effort are always leveraged at the most impactful work. They admit when they are wrong and use the data to eliminate their blind spots.

• Make Moonshine - Leaders create value from spare and under-utilized parts. They’re resourceful and tenacious. They expect and require innovation and invention from their teams, and they find ways to simplify. They are situationally aware; they look for good ideas from anywhere.

• Insist on the Highest Standards - Leaders keep the standards relentlessly high. They demand high quality products, services, and processes because they deliver high quality products, services, and processes. Leaders solve root problems and ensure that when problems get fixed, they stay fixed.

• Bias for Action - Leaders run everywhere they go. Many decisions and actions are reversible and don’t need extensive study. Leaders value calculated risk taking because they know that in business, speed wins.

• Have Integrity; Earn Trust - Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is difficult or embarrassing. Leaders are not arrogant. They benchmark themselves against the best and identify their gaps.

• Hire and Develop the Best - Leaders raise the bar with every hire and promotion. They want to work with other leaders. They recognize exceptional talent and enthusiastically propel them throughout the organization. Leaders are serious about their role in coaching others.

• Ownership - Leaders think long-term and don’t sacrifice long-term value for short-term results. They own all the inputs to their business. They act on behalf of the entire company, beyond just their own team.

• Disagree and Commit - Leaders respectfully challenge decisions when they disagree, even when doing so is uncomfortable or awkward. They have conviction; they do not compromise in the name of social niceties. Once a decision is reached, they commit wholly.

• Dive Deep - Leaders operate at once with immense perspective and granular detail. No task is beneath them. They audit frequently, and they are skeptical when metrics and anecdote differ.

• Deliver Results - Leaders focus their time on the key drivers for their business. They pursue them obsessively to deliver results with the right quality and in a timely fashion. They rise to the occasion and never compromise.

Professional standards expected of all employees:

• Professionally interacts and maintains effective and open communication with all personnel, vendors/manufacturers and customers

• Maintains a professional and positive manner and appearance at all times

• Performs all duties safely and in a manner consistent with the policies and procedures of SmarterTravel

• Adheres to all applicable department, production, and company related Operational, Safety and Human Resources policies and procedures

• Performs all duties as assigned

Salary Range:

$75,000 - $90,000

The provided salary range is intended to give potential candidates a general idea of the compensation associated with the position. The actual salary offered may vary based on factors such as the candidate's qualifications, experience, and geographic location and may include equity. 

To Apply:

Please submit both a cover letter and a resume.