Our mission is to spread DMARC everywhere. We offer superior tooling, educational resources, and expert support—but at our core, we’re people helping other people understand and protect a vital asset, their email domains. Staying focused on our mission means we’re constantly improving by learning from the challenges that everyone faces while deploying DMARC.


We are growing our Tech Operations team and seeking individuals with Linux systems administration experience at the core, biased towards security, networking, and provisioning automation to join our team.

Responsibilities 


  • Managing daily system operations

  • Troubleshooting system and network issues

  • Implementing methodologies for maintaining our infrastructure as we grow, both refining existing mechanisms and developing new processes

  • Monitor and capture metrics for system operations

  • Monitor systems for security events

  • Extending current, and creating new automation to accomplish all of the above

  • Work closely with our Development team to design and implement new infrastructure needs to support future initiatives

  • Work closely with the broader company to maintain insight into, and bring individual perspective to other areas of the company

  • Provide support to Customer Support, Sales, Marketing, and Product teams, as-needed.

  • Participate in security reviews & audits, and support front-line questions related to  security/SOC2 questionnaires

  • Oversight of all external SaaS usage


Who We’re Looking For

  • A strong Linux/Unix background, with a good understanding of Linux configuration mechanisms (We primarily use Ubuntu)

  • Experience developing large automation efforts with standard Linux tools

  • Experience with automation tooling such as Ansible, Puppet, Chef (We use Ansible)

  • Previous experience in a cloud environment (We use Google Cloud Platform)

  • A good understanding of the end-to-end Mail Transport process and protocols

  • A good understanding of the TCP/IP stack, basic routing and firewalling concepts, and how to troubleshoot networking issues

  • Database management, monitoring and support experience (we use PostgreSQL).

  • Experience with an enterprise monitoring system (we use Zabbix)

  • Excellent attention to detail and problem solving skills

  • A passion for computer, network, and application security


Role Objectives

  • Work with the rest of the team to accomplish all Tech Ops Team responsibilities.  As time evolves with the team, we will continually work to figure out where each person’s niche is.


Other Information


  • Open only to US Citizens residing in the US.

  • This position can be either a 32 or 40 hour/week role

  • Core hours for this position are 10am-2pm ET during the week.

  • Tech Operations does occasionally require work outside of business hours (system maintenance; this is minimal)

  • Tech Operations needs to be able to respond outside of business hours for system outages and emergencies (this, too, is minimal)


More information about our application process and what we offer can be found here.  Because dmarcian is committed to an inclusive hiring process, please identify yourself by the initial of your first name along with your full last name in your submitted application, resume and letter of interest. Please submit all documentation in PDF format.


Our goal is to hire the best, brightest and most intrinsically motivated people. We also understand that can’t always be reflected via conventional work experience. At dmarcian, we believe diverse perspectives make us stronger. If you believe you have the skills and passion for this role and you like who we are, we encourage you to apply even if your previous experience isn’t a conventional match. 


dmarcian employs, trains, compensates, promotes, and supports regardless of race, religion, color, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, and other protected status as required by applicable law (and because it is the right thing to do).

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